1. Home
  2. Destination Guide
  3. Mexico
  4. Cancun
  5. The Grand at Moon Palace

The Grand at Moon Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • Beach escape
  • Family
  • All-inclusive
Hotel reviews summary
		
						TripAdvisor users rated this property 
						5.0
						 out of 5

TripAdvisor rating from 8083 reviews

Overview

The Grand at Moon Palace is the newest addition to the Palace family. The Grand presents a unique resort within a resort offering access to ten restaurants, nine pools, seven bars and one of the biggest spas in the area; Awe Spa. The Grand is located at Moon Palace Cancun, just 10 minutes away from Cancun International Airport and 30 minutes from downtown Cancun.

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Stay at 1, Play at 4 - Receive unlimited access to all facilities at the following Palace resorts:
  • Exchange privileges between Beach Palace, Sun Palace (Adults only 18+), Moon Palace Golf & Spa Resort and Playacar Palace (Le Blanc Spa Resort excluded).
  • Transportation is not included.
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.25 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Quintana Roo environmental tax
  • Other fees include:

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Select a room type:

Grand Deluxe Resort View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Resort view
  • 850 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Coffee maker
  • Jetted tub
  • Mini fridge
  • Mini-bar
  • Patio
  • Pillow menu
  • Seating area
  • Smoke-free
  • Chi Bath Amenities
  • Aromatherapy menu
Showing slide 1 of 4 in image gallery showcasing Grand Deluxe Resort View

Grand Deluxe Resort View

Showing slide 2 of 4 in image gallery showcasing Grand Deluxe Resort View

Grand Deluxe Resort View

Showing slide 3 of 4 in image gallery showcasing Grand Deluxe Resort View

Grand Deluxe Resort View bathroom

Showing slide 4 of 4 in image gallery showcasing Grand Deluxe Resort View

Grand Deluxe Resort View balcony

Grand Deluxe Garden view includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view
  • 850 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Coffee maker
  • Jetted tub
  • Mini fridge
  • Mini-bar
  • Patio
  • Pillow menu
  • Seating area
  • Smoke-free
  • Chi Bath Amenities
  • Aromatherapy menu
Showing slide 1 of 4 in image gallery showcasing Grand Deluxe Garden view

Grand Deluxe Garden View Double

Showing slide 2 of 4 in image gallery showcasing Grand Deluxe Garden view

Grand Deluxe Garden View

Showing slide 3 of 4 in image gallery showcasing Grand Deluxe Garden view

Grand Deluxe Garden View bathroom

Showing slide 4 of 4 in image gallery showcasing Grand Deluxe Garden view

Grand Deluxe Garden View balcony

Grand Swim up Suite includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view and Resort view
  • 850 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Bathroom with tub and shower
  • Climate control
  • Coffee maker
  • Jetted tub
  • Mini fridge
  • Mini-bar
  • Patio
  • Pillow menu
  • Seating area
  • Smoke-free
  • Chi Bath Amenities
  • Aromatherapy menu
Showing slide 1 of 5 in image gallery showcasing Grand Swim up Suite

Grand Swim up Suite King

Showing slide 2 of 5 in image gallery showcasing Grand Swim up Suite

Grand Swim up Suite Double

Showing slide 3 of 5 in image gallery showcasing Grand Swim up Suite

Grand Swim up Suite

Showing slide 4 of 5 in image gallery showcasing Grand Swim up Suite

Grand Swim up Suite bathroom

Showing slide 5 of 5 in image gallery showcasing Grand Swim up Suite

Grand Swim up Suite balcony

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services ($)
  • Children’s pool
  • Playground
  • Waterpark

Playroom

Fantastic kids club for Children ages 4-12, games, activities, video games, dinner for children etc.

Age range: 4 to 12

Wired: Teens arcade

Open from: 10:00 a.m. to 10:00 p.m.

    The age range below will determine the quantity of children during booking.

  • Children ages: 0 to 17
Type Amenities

Adult Pool bar

  • Bar
  • Pool bar
  • Open air

Tapas & Wine bar

  • Bar
  • Wine/martini bar
  • Food options available

Beach Club

  • Bar
  • Beach bar
  • Open air

Lobby Bar

  • Bar
  • Lobby bar

Swim up bar Caribbean

  • Bar
  • Swim-up bar
  • Open air

Swim up bar Peruvian

  • Bar
  • Swim-up bar
  • Open air

Wet Bar Grand Terrace

  • Bar
  • Swim-up bar
  • Open air

Lounge bar Caribbean Terrace

  • Bar
  • Lounge

Sports Bar and Bowling alley

  • Bar
  • Sports bar
  • Dance floor

Disco

  • Nightclub
  • Dance floor

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
  • Throughout the property

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional information

Grand Buffet

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Cuzco

  • À la carte
  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch
  • Dress code
  • This restaurant provides both buffet and à la carte dining

Cielito Lindo

  • À la carte
  • Buffet
  • Mexican
  • Breakfast
  • Dinner
  • Lunch
  • Dress code
  • This restaurant provides both buffet and à la carte dining

Caribbean Restaurant

  • À la carte
  • Buffet
  • Caribbean
  • Breakfast
  • Dinner
  • Lunch
  • Dress code
  • This restaurant provides both buffet and à la carte dining

Jade

  • À la carte
  • Asian
  • Dinner
  • Reservations required

Le Chateau

  • À la carte
  • French
  • Dinner
  • Dress code
  • Not included with all-inclusive plan
  • Reservations required

Tavola

  • À la carte
  • Italian
  • Dinner

Habibi

  • À la carte
  • International
  • Breakfast
  • Dinner

JC Steakhouse

  • American
  • Dinner

Los Tacos

  • À la carte
  • Mexican
  • Dinner
  • Lunch
  • Dress code

Snack Selva

  • Snack bar
  • Caribbean
  • International
  • Snacks

Boulangerie

  • Snack bar
  • International
  • Snacks
  • Rooms: 1316
  • Floors: 3
  • Built in: 2016
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site
  • Spa: On site ($)
  • Spa treatments: On site ($)

Carretera Cancun-Chetumal Km 340

Cancun, Mexico Q.Roo 77500

52-998-881-6000

13 km from CUN

  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Adult-only pools: 1
  • Kids' pools: 1
  • Outdoor pools: 7
  • Cabanas: Included
  • Lazy river: Included
  • Water slides: Included
  • Waterpark: Included
  • Wave pools: Included

Pool availability is subject to seasonality.

Water sports

  • Motorized watersports: On site ($)
  • Non-motorized watersports: On site
  • Watersports centre: On site

Other sports

  • Aerobics: On site
  • Bicycles: On site
  • Tour excursions: On site ($)

Other activities

  • Beach activities: On site
  • Daily activities: On site
  • Games room: On site
  • Nightly entertainment: On site
  • 24 hour front desk
  • ATM ($)
  • Baggage check
  • Business centre
  • Currency exchange ($)
  • Dry cleaning ($)
  • Gift shop ($)
  • Laundry services ($)
  • Medical services onsite ($)
  • Meeting facilities ($)
  • Multilingual staff
  • Parking
  • Photo shop ($)
  • Tour desk ($)
  • Valet parking
  • Wedding facilities ($)