Majestic Elegance Costa Mujeres

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 602 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful resort

    Reviewed by Iliriana99(United States) on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is beautiful. It’s a fairly new hotel and staff is very friendly and helpful . Cindy from the entertainment team is a great person . She is so welcoming and her energy is so positive . She made sure we were ok at all times and asked us if we needed anything at all times ! Thanks to all the staff and managers and every single person that works there, they work sooo hard to please us so people TIP please . They deserve it .

    Family

    Reviewed by Melziba5532() on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time. One of the girls Cindy was amazing. She was always so happy and quirky. I wish every resort had a Cindy. There was a hurricane during our stay but they really made it work. Would definitely go Here again.

    Wonderful place

    Reviewed by 670yazminp() on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    "Everything was really incredible, all the spaces always clean, the staff always attentive. We were excited with the Italian food restaurant and the house of the sea, Miss Marcela always attentive to our requests and Sergio the incredible butler at all times polite, all the equipment is of quality, in short I would spend another vacation in that beautiful place. The incredible crafts I loved making bracelets with Miss Diana from the children's club I hope to put them into practice to make them with my friends"

    Animation Staff

    Reviewed by jenniferchirino(Miami, Florida) on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The animation staff of this hotel was great! They all were amazing and had great vibes. Cindy, one of them was lovely. There was a hurricane coming and she kept us updated with everything. Today, she passed by table by table asking if we wanted to make bracelets or anklets! She helped us through the process and tied them for us. She is great, and has amazing energy! We loved all the animation staff! :)

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    My birthday

    Reviewed by daviddQ473PO() on Oct 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Its been awesome. Brandon aldans He’s the best. I couldn’t of been happier with him. I world never had an event with our him. He made Mt birthday extra special. His birthday was the day before mine me. He’s the best.