Óleo Cancún Playa
What to expect (based on 745 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Stunning views!!!
Reviewed by Seaside1848(Markham, Canada) on Apr 15, 2019
Vacationed for a week at this beautiful boutique hotel. I was really impressed by this small but outstanding resort. The beach is amazing! The staff are friendly and accommodating! The rooms are spacious and alluring!!! The food and drinks are delicious, plus 24 hour room service is excellent! The views are stunning and it's got a unique boutique vibe. The music around the resort was appropriate during all times of day. I really enjoyed the alternative music at Hakka. I want to give a special thanks to Carlos (the main man) who took us clubbing and was a joy to be around at the resort. Regi (Lifeguard) who was such a sweetheart and also helped my husband with his terrible burn. He was a pleasure to chat with. Jorge (server on beach) was so friendly and efficient. I enjoyed our conversations. Reyes (pool server) was accommodating and always smiling. Christian (DJ Lobby bar) was super cool and fun. Gerry (night time lobby bar) so sweet and made great drinks. Yolanda (lobby bar and pool) was very sweet and loves her job. Hector (room service) was amazing and very cute. Wilian and Enrique we're great at making everyone enjoy their drinks at the pool bar. Carolina (front desk) very friendly and helpful. Christopher (front desk) was who checked us in with pleasure. Arifty (room service) took care of us. To the people at Almar and Hakka Thank You for your friendly service. (Fernando, Elizabeth, Carlos, Christian, Natanael and Juan). (Restaurants) Santiago Frias (Book It bus driver) dropped us off with care. I apologize if I forgot anyone. We'll be back!!!! Miss everyone already!!!! Love Brad & Jen
Excellence
Reviewed by Lisbet G() on Apr 14, 2019
Visiting Oleo Cancun Playa All Inclusive Boutique and Resort for my birthday was the most beautiful experience ever. Since the check in until the check out the excellence was present on every service. The staff is incredibly friendly and they make you feel like you are at home. I can mention a few names like Iliana at the buffet, Christian at Al Mar restaurant, Jazuri at El Botanero restaurant, they all make your experience amazing with the best customer service that make you feel like you want to come back again. The hotel has beautiful beach and I loved the modern design. Rooms are spacious and comfortable. My family and I were visiting Cancun for the first time and if we wanna come back again is because the experience at this hotel went over our expectations. We loved our stay there. Congratulations to Oleo Cancun’s staff and thank you for spoil us as you did it.
The staff MADE this hotel!
Reviewed by Bri P() on Apr 14, 2019
My husband and I stayed here for 8 night . As soon as we got there we were asked to sit down and they gave us a drink. The lobby was terribly air conditioned ( got better later ) and we just came from a long flight and just wanted to go to our rooms. We got a half hour speel about a time share (NOT INTERESTED) and told them that several times. I finally had to put my foot down and say i'm not going to waste your time or mine anymore. We aren't going to have breakfast with you and we just want to get our vacation started! After that, everything was good. Food was good, but not a huge amount of variety. The serving staff were INCREDIBLE!! They always made sure you always had everything you needed and soo soo friendly. We left feeling like we made mew great FRIENDS! Reyes, Mauricio,Gabby and so many more we will miss you! Overall, if i was going to go back it would be for the staff mostly
Individual ratings:
Location
Rooms
Service
Sunshine get away
Reviewed by Will L(Mississauga, Canada) on Apr 14, 2019
Just returned from a 5 day get away at Oleo Cancun. Staff and service were excellent. It is a smaller all inclusive so fewer restaurants and activities. However the food and drinks were of good quality. The beach was great and well serviced. They have a very nice spa where my wife and I enjoyed a deep tissue massage from Cristina and Marina. The smoothie bar outside the spa was one of our favourite spots to visit for a fantastic refreshing drink. The weather was great. Would definitely consider returning.
Lovely resort
Reviewed by lynnemathewson234(Aberdeen, United Kingdom) on Apr 10, 2019
Me and my husband have just finished a 9 night stay here for our honeymoon. The place is beautiful with spectacular views. Staff were very welcoming and you get a glass of champagne on arrival. Room was very clean and bright and also has air con. There is a pool bar where waiters will come to you to take your order. Good to tip them as they look after everyone very well. There's three restaurants in the hotel. Buffet one which is open for breakfast lunch and dinner but if you fancy a change then there's a japanese or oriental. The buffet is quite repetitive and if your travelling with children they may not like the food choices. Coming from Scotland I know my two step kids wouldn't eat the food. There's 24hour room service with 3 different menu choices depending on what time of day. There's also a grill at poolside at lunch time where you can get a burger and chips. Hotel is quite small so if your looking for a lively hotel this isn't for you however if like us and you just wanted to chill for your holiday then I would definitely recommend here. Cleaners are on the go from first thing in morning until about 10pm at night and will check on you a few times during day to see if you need anything for your room. All staff are very friendly and helpful. Would definitely recommend this hotel.
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