Meliá Cayo Coco

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7590 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Family vacation

    Reviewed by 806nataliad(Toronto, Canada) on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing place, nice design, beautifull.lobby, great stuff, nice food, we love everything, coming back.for sure. Definatly will recomend it to our friends, our kid adult now, we can really enjoy afult resort, amazing experience

    Still the best

    Reviewed by Steeler58(Goderich, Canada) on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from a great week at the Melia. This was our sixth visit and we are looking forward to going back again. They still have the friendliest hard working staff of any resort we have been to. We arrived in the evening and check in was smooth, quick and we were shuttled to our room in no time. We had a room by the beach and could see the ocean because of the vegetation that was wiped out by the hurricane a couple years ago. The room was clean and comfortable. The only problem was the fridge was not working but within one hour a brand new fridge was installed. Every day the fridge is restocked if needed plus bottles of water. Small complaint here is that the beer you get is Buccanero which is not a good beer. Prefer Cristal but it seems to be in short supply. I hear a lot of people tell me the food in Cuba is not good. I have never agreed. Sure , at cheaper resorts the food is average but here I find the food outstanding. The food all around was probably the best out of all of our visits. The buffet has so many options , actually too many. At breakfast you can get a nice omelette made right in front of you .Arisleidy is wonderful at breakfast in the buffet. At lunch you can eat at the main buffet or the restaurant by the beach. Bar by the pool has food 24 hours a day. The fish at the beach restaurant was my favourite , but now they bread it and it's really greasy. Hope they change it back. Anyway there is enough food around the resort to satisfy even the pickiest of people. The beach bar has been rebuilt and Jesus and Yamil continue to provide great service. Arlie is really great to talk to at the dinner buffet. The a la carte restaurants were outstanding food with great service. I didn't see any one taking drink orders around the pool but I can't remember if they normally do that. I know they do it on the beach weather permitting. We really enjoyed the shows at night . A lot of talented people doing some amazing stuff. The beach is fantastic. You can walk in both directions for a long way. I HATE seeing tourists take conch shells out of the ocean. Most places they are protected now and once the conch dies they stink so bad that the beautiful conch shells end up in the trash. What a waste. We had four straight days of high wind but it was warm and in January you have to expect the wind more often than not. The only part of our trip that sucked was the arrival and departure times. Hopefully the airlines can come up with better times. The day you leave is pretty much a wasted day when you leave at night.This resort is top notch all the way around. We highly recommend it.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Exactly what we wanted and much more

    Reviewed by Scenic826124() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We went for a week away from the Canadian winter expecting good beach, average accommodation, food and wine, and all for a decent price. Well, surprise! Everything was better than expected: the beach was ideal (perfect for walking), the water was beautiful and not dangerous; the room was big, modern, airy, with everything we wanted; the food was very good, both at the buffet and in the three restaurants à la carte; and the Spanish wines included in the package were pretty good too. Professional staff, lively shows, beautiful pool...we'll be back, no doubt!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great Vacation

    Reviewed by tajoost() on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful stay at Melia Cayo Coco during the holiday break. The beach was beautiful and there were more than enough beach loungers for everyone. The staff were super friendly and very helpful when needed.The food was very good at all the restaurants and the New Year's Eve Buffet was amazing! No reason anyone should complain about the food here, there is always great variety cooked to your liking! The rooms could use some updating but who spends a lot of time in their room when the beach is right there! We will be back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    AMAZING VACATION!

    Reviewed by Trevor W() on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My daughter and I stayed at The Melia Cayo Coco and had a great vacation. The staff were very friendly and made our stay memorable. The resort was very clean the food was good and the beach was great. Can't wait to go back!