Margaritaville Beach Resort Grand Cayman

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 408 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Worst hotel and customer service ever !

    Reviewed by Amari R() on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I don’t have any plans on returning to this hotel in the future. The price alone is not worth it, they’re better hotels on island that are way better than this old run down hotel. My experience at the 5oclock bar was the worst. I felt so uncomfortable by the staff that I had to eat in my room. We only stayed there for one night so I wasn’t able to enjoy the resort like I wanted too. After management reached out to me about my complaint, all was mentioned that they would make sure they’re staff has “sensitivity training”. What about compensation for my experience ? The general manager didn’t seem to care so much. At any other hotel they would compensate you to come back and visit them for a better experience. I’ll be sure to pass along the message to my friends and family NOT to stay here while going to the Cayman Islands

    No Landshark

    Reviewed by MadelineLPA() on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This is our second year in a row. Took the kids for dinner and tried to order a Landshark. I was told “Sorry we ran out” went back 2 days later to have a few drinks and again “Sorry we ran out” Two years in a row at least 4 visits there and same story. Margaritaville Bar who always “runs out” of a Landshark Beer. Is not a good place to go. Take it off the menu since you are always “Running out of the beer”

    October Week

    Reviewed by annemills5k(Edinburgh, United Kingdom) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I was not at all sure about booking this hotel but am so glad we did. It is great value. Obviously it is not in the same class as many of the nearby hotels but the rooms are clean and very comfortable. Standard of cleanliness is great and staff lovely. Location wise it is perfect as it has beach access and at low tide if you want to walk in the heat it is possible to get onto 7 mile Beach and also if you are fit walk to George Town. Happy Hour is worth waiting for and I can recommend their Cayman Lemonade. Will most certainly be back

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Paradise

    Reviewed by Mattoxaltavista() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was on grand cayman in February, June and October three short visits and it was great. Twice i brought my wife and the third time i was solo. After my business was done it was time to get the party started and the bar staff knew exactly how to do just that. Millan the bartender along with Alex and Efner got it done. February was our first visit but they remember us in June and asked where my wife was in October. For people from different parts of Margaritaville sure has a great staff. I will be back in February with my wife this time to celebrate her birthday and i can almost guarantee it will be remembered for ever. Thanks guys for doing what you do best.

    Great Location , Relaxing trip, Clean rooms ,

    Reviewed by msebahar68(Columbus, Indiana) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Room was very clean, Great view, plenty of room to walk around,plenty of room to store stuff so bags were not out in open, Love the pools and the beach area was spectacular, Nice swim up bar, Great food at the restaurants

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5