Hyatt Regency Waikiki Beach Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 6971 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great resort!!!! Covid travel to Hawaii

    Reviewed by christinelU993OW(Palo Cedro, California) on Nov 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We chose to travel to Hawaii due to the safety measures in place- everything went super smooth, and we felt safe and comfortable the entire trip. This resort was wonderful!! The location was probable my favorite part. You walk out of the lobby, and your just steps from the beach, with restaurants within close walking distance either direction. There were a few shops still closed within the resort, and surrounding area, due to Covid, but it did not affect our vacation in any way. Plenty of restaurants open to eat. The resort was absolutely clean and beautiful, and the staff was amazingly friendly!!! I can’t even begin to say enough good things about how kind and helpful all the staff was. The crowds were non existent during our stay, and it was wonderful. The beach in the area of the Hyatt was perfect too. There were a few homeless along the street, but this did not affect us in any way. There was a strong, affective presence of law enforcement, and they were all so kind and helpful. My husband and I definitely felt Safe, for being a big city type location.

    Relaxing and Amazing

    Reviewed by lmanabe4u() on Nov 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our 1st time at the Hyatt.. I saw a Kama’aina rate so I took advantage and we loved it..! Everything was so awesome we feel in love with this hotel!! It was so hard to leave cause they made it feel like home away from home!! All services we received was amazing!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Needs a renovation

    Reviewed by juice2010(Lancaster, United Kingdom) on Aug 28, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel is class as 5 star hotel but in Asia this won’t even make 3 star classification. The hotel it self need major update and the rooms look like it had it days. Service from the team was poor, no one help with baggage and communication with reception was poor. Only plus point is the hotel w is in great location overlooking the sea

    Why Hyatt Waikiki? Just....why?

    Reviewed by Sagiventurer() on Jul 09, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I'm a Hyatt fan just not this one. In true Hyatt form, the location is central to major attractions (Waikiki Beach). However, with that comes the street noise of the Waikiki strip. This made it hard to sleep. The rooms need major renovation. The whole property appeared dated. It is a part of Hyatt resorts, but my stay felt more like staying at a convention center hotel rather than a beach resort which is not what guests anticipate or pay for when going on a beach vacation. I don't remember the presence of the hotel staff offering assistance or providing any memorable customer service. That speaks volumes. Most of the hotel dining was not located in the hotel but around the hotel. This property is not a dump, but for a true beach resort vacation, I would recommend staying at one of the many smaller resorts across the street where you get direct beach access with less noise.

    Individual ratings:

    Location

    Location-3

    Service

    Service-3

    Value

    Value-3

    Great Choice

    Reviewed by OakvilleGal(Oakville, Canada) on Jun 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent location across from the beach and in the middle of many great places to eat and just stroll. Got a great last minute rate which made it that much sweeter. Nice, clean room with all the amenities you need. (The toilet (washlet) was a nice surprise!). Hotel beautifully decorated for Christmas, including the giant gingerbread castle with historical roots in the lobby. Would love to stay here again, though I would check the noise level in the room. (A loud street performer could be heard up 10 floors through our closed balcony door, singing the same loop of songs for hours on the street corner directly below.)