The Ritz-Carlton Residences, Waikiki Beach

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 642 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    First Class Operation

    Reviewed by skbaruah(Washington DC, District of Columbia) on Nov 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We arrived on the second day after the RC Waikiki reopened - even greeted by the highly professional and gracious General Manager Doug Chang. It set the tone for the visit. Despite the constraints of COVID-limited operations, the RC Waikiki team did an excellent job - including handling our in-room quarantine status the first two days of travels as we waited 84 hours for our “24 hour” COVID test from CVS(!) We were initially booked at the Four Seasons Ko Olina, where we had stayed previously (and really enjoyed), but their reopening date was pushed to late November. This was our first time at this RC. Despite the Waikiki location, this property feels more like a boutique (the low occupancy during our stay also contributed to this). The on-site restaurants are excellent, but hours of operations are spotty during these early days and there is no great place to grab a casual lunch on property. (Tommy Bahama’s across the street is good for lunch.) The ABC Hawaii Country Store on property is a lifeline for snacks and breakfast...w/a surprisingly good red wine selection.) Our room (Grand Ocean View Suite) was lovely - roomy, elegantly designed in minimalist fashion. Everything worked. Despite the Spa and Shop closure (again, COVID), the staff grabbed a few items for us. Things to consider: This is a Waikiki location, so very much the urban Hawaiian experience. If you want to wake up to the sounds of the ocean, this is not the place. Beach is an easy four block walk, not just an elevator ride. Views to the ocean are unobstructed, but higher floors actually highlight the buildings around the property (including the very convenient - and visible - Post Office). I think the views from lower floors maybe a bit better, but may add to street noise (and there is plenty). If you are a sun worshiper, the afternoons on your balcony or by the pools are for you - lots and lots of direct sun. Be aware that during these early days of reopening, much is not open on the Islands; hotels, restaurants and even state parks like Diamond Head and Hanauma Bay are closed. Now is a good time to come if you are a Hawaii regular want to chill and get some some sun before you are snowed out at home. Not the time to come for your first Hawaii experience - you’ll miss too much. While foot traffic along Waikiki’s shopping district was eerily and unsettlingly quiet the first week, it did pick up a bit towards the end of our trip. Also, know that Hawaii is serious about mask wearing and having an approved COVID test. If you don’t have all your pre-paperwork done properly, including your COVID test, you will not be able to rent a car or even technically leave your room - so plan ahead. Regardless, plan on 60-90 minutes to get out of the airport. We thank Doug and the team at the RC Waikiki. They did a great job under trying circumstances. Well done. While not our usual Hawaii trip, we are glad we went.

    Great place run by good people

    Reviewed by Brian S(Beijing, China) on Oct 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here right after Hawaii re-opened and couldn't have been happier with the staff or the facility. Debbie was great at the front desk and the restaurant staff was excellent as well (plus great food). We stayed with a 2 year old and they went above and beyond, arranging a reasonably priced upgraded room which was much easier for us with the baby.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Fantastic staff put together by manager David Chang

    Reviewed by Heavelylight() on Sep 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Absolutely the friendliest, most guest centered hotel we have ever visited. We were celebrating our 50th wedding anniversary and they treated us like Family. Superb location with wonderful Waikiki views. Mahalo to all .

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-5

    great location and wonderful stay

    Reviewed by S6237NKlindas(San Francisco, California) on Jul 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    we love the room setting which is perfect when you travel as a family. We had a room where there was a divider between sofa/TV area and the king bed, this definitely make it comfortable for both parents and kids. In room washing machine/dryer is great and time saving. Patio and view is fantastic. The hotel location is the best ever, you'd have Chanel at the corner:) The in-hotel dining doesn't have much choices but there are tons of restaurants in Waikiki. The restaurant has nice decor though, i wish they offer afternoon tea choices. The pool is small but good for little kid/babies. Pool side food is good, but I recall there was only 1 waitress working so the wait was a bit long, hope they can put more staff when the pool gets busier.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-4

    Amazing Accommodations & Lovely View

    Reviewed by P9077PNdonnac(Venice, Florida) on Apr 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    ??Aloha spirit?? was felt from arrival to checkout (could easily have stayed longer....really did not want to depart). My spouse and I enjoyed a relaxing 3 night stay before traveling to NZ & AS. We were greeted by smiling & friendly staff who were so helpful and welcoming. Our 1BR/1B condo was modern and comfy with a great view from small balcony. Security was smooth and elevator could drop you off straight to street level. Great walking spot to wonderful restaurants, beach and high end shops. Everyone was helpful with directions or suggestions, especially Maria @ reception, exceptional service & fun with a pleasant attitude.