TripAdvisor Traveler Rating

This Hotel is absolutely the cleanest spotless hotel that we have ever had the pleasure of staying at! It's in a great location and the staff is excellent. I would highly recommend that the hotel include a refrigerator in all rooms as it must cost more to make ice for styro foam coolers in the rooms . Breakfasts we also great.

Very clean hotel with comfortable rooms. Not musty smelling at all. Small balcony but oh well. Nice pool area and wonderful breakfast choices. Made to order omelettes and yummy local breakfast choices. Very attentive servers. We had supper there one night and best coconut shrimp I’ve ever had

My husband and I had a lovely stay at the Holiday Inn, Huatulco. Our room was very spacious and had everything we needed. The breakfast buffet was delicious and there was lots of variety. The fresh fruit and fresh juices were amazing. Best of all was the staff. From the front desk to the restaurant to the concierge and cleaning crew. Everyone was friendly and helpful. Very special thanks to. Anahi, Saul, Ponciano, Anheli and so many more that I didn’t catch names of. I would definitely recommend this hotel to anyone. It’s very centrally located, close to the beach and walking distance to many delicious restaurants and little taco stands. The pool area is surrounded by live walls of flowers and plants overlooking the marina. I would definitely stay there again!!!

I have stayed at the Holiday Inn now in three different Mexican cities/towns. I enjoyed my stay at the Santa Cruz Holiday Inn at the marina, I thought the location was idea for a first timer to Huatulco. From the front desk staff to the concierge to housekeeping, all were very friendly and helpful. My room was fantastic and I had a small balcony facing the courtyard. The bed was comfortable and the shower was decent. When I rate a hotel, it is based on four conditions, noise levels, bed comfort, shower features and cleanliness. The Santa Cruz Holiday Inn hit all areas, although, the loud closing room doors need to be equipped with soft close. One thing that cannot be controlled is other guests, and the crying baby next door to me was a struggle to get through if not for my ear plugs, as the first night, being awoken to a crying baby for half a day is not relaxing. I had breakfast twice at the Jaguar restaurant in the Holiday Inn, both times was a good experience.

Safe, Clean and good Staff is what you will get. You are not on the beach but there is a small pool (filled with kids) and places to walk to. Rooms are big and the price for Mexico and the beach is fair.