Ho‘olei at Grand Wailea

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 341 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Dream vacation

    Reviewed by sabrinawheeler(Jacksonville, Florida) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the highest point in Ho'olei in a beautiful 3 BR 3 Bath condo. This gated property is across the street from the high end resorts and beach walk which we easily accessed. It has a great pool and the views from our lanai were breathtaking! Makena Beach is a short drive away with parking. Voted one of the most beautiful beaches in Hawaii. We definitely stayed in the most desirable area of the island and highly recommend it to anyone interested.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Wouldn't stay anywhere else

    Reviewed by 706marilynb706(St. Louis, United States) on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I took my family of 7, all grown children/spouses, to Maui in September. We have been several times before, and stayed at the Grand Wailea Resort. This was our first time to stay in the villas at Ho'olei, and will definitely stay here from now on. Our villa was absolutely beautiful, well decorated, well appointed kitchen, with comfortable beds and furnishings. We had an ocean view from our lanai, making it extra special. Having all of my family in one villa was so much more fun than us being split up into separate hotel rooms. We bought groceries for making our own breakfast and some lunches, which really cut down on the cost of eating at restaurants. Our best dinner of the week was the one where we grilled steaks and shrimp on the lanai, enjoyed it with a bottle of wine, and watched the sunset. The living area had a huge sectional sofa and comfy chairs, with a big tv. There was plenty of room for all of us to watch a movie together at the end of the day. The concierge was very efficient and bent over backwards to make sure our stay was wonderful, They paid attention to every tiny detail. Every employee we encountered was super friendly and very helpful. The shuttle takes you over to the resort or anywhere within the immediate area. This was such a plus! Walking to the Resort was a short walk, but having the shuttle to call at anytime made it easy for times when we were just too lazy to walk. Taking the shuttle to nearby restaurants was fantastic, no need for one of us to be the sober driver. The shuttle drivers were all so friendly and helpful. Believe me, we wore them out with our group! We had a wonderful time on the beach and in the pools at the Grand Wailea Resort. In the afternoons, we headed to the Ho'olei pool for a nice retreat from the hustle of the big resort. The pool at Ho'olei is absolutely beautiful. My family travels together every year, and all seven of us agreed this was the best vacation ever. We cannot wait to come back!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Great for large group

    Reviewed by ams6275(Dallas, Texas) on Aug 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Visited in August with (5) adults and (2) kids (age 6) in a 3-bedroom Deluxe Oceanview Villa and enjoyed every moment. Rooms were comfortable, kitchen was stocked with all serve/cookware we could need. It was wonderful to be under the same roof with our whole group instead of split into separate hotel rooms. We loved the convenience of grocery shopping and keeping food in our villa for easy breakfast, snacks and stay-in dinners. You can't do in-room dining in the villas, but we ordered food for delivery from local restaurants! Views were incredible. The family pool for Ho'olei guests is much quieter than at the resort. It was great to have access to all the facilities at Grand Weilea, but the privacy and calm of a villa stay. Service was wonderful, staff were friendly and attentive. We had a car rental, but the complimentary shuttle service throughout the area was a great perk!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    A great place to stay for a rather large family

    Reviewed by painter42() on Aug 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We do a family vacation every year, and chose the Grand Wailea this year, choosing a condo at the Hoolei are this year. We are a grandmother, uncle and family of 4 children and mom and dad. 8 people in all! We enjoyed our condo so much, and the good transportation back and forth from the beach was wonderful.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    An Amazing First Class Experience!!!

    Reviewed by ClintonY15() on Aug 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family of 6 adults and 2 young kids stayed in a 3 bedroom villa which was perfect. From the moment we arrived, we had a shuttle driver there to help us get our luggage placed in the room while we waited to check in. We were escorted up to villas by Linda whom was very personable and friendly. When we stepped foot into the villa, we were blown away at how immaculate and luxurious it was. From marble floors to the breathtaking ocean views made it such a wonderful experience. We decided to cancel one of our dinner reservations in Lahaina so we could take full advantage of using the BBQ grills for dinner. The beds were super comfortable and gave us a well rested sleep. We were spoiled because if we wanted a break from the busy pool across the street, we could be secluded in the private Ho'olei pool. Don't get me wrong, the pool at Grand Wailea is my personal favorite for the kids. Not only was the facility first class, but I appreciated the nice amenity snack basket and drinks provided stocked daily. The team members were always friendly from the Manager Kyle whom greeted my family at check in and helped us with anything we needed. I also like to give kudos to Michelle, Hazel, Hilda, Ikaika and all of the shuttle drivers. Everyone was so friendly and treated us like we were royalty. I hope to return to Hoolei again because it was such a wonderful time with my family. We didn't want to go home. Thank you for a memorable experience for my family!!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5