Knutsford Court Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 570 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Very Inflexible Hotel...

    Reviewed by Tristi N(New York City, New York) on Apr 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I booked a hotel and flight package deal from NYC to Jamaica with Expedia. Before the 24 hour mark, I was able to change my flight to the following day. However, this hotel - The Knutsford Court Hotel - refused to be flexible. Expedia assured me that there would be no or minimal charge (certainly less than 700 bucks!)) to make this change. Instead, Expedia succumbed to this property's greedy policies to keep all money. I gave feedback to Expedia that perhaps they should not include such properties on their website, and that they should vet these places a bit more carefully. Unfortunately, if you want to go a hotel that has flexibility for your dream Jamaica Holiday, you should know clearly that this property makes absolutely no changes. Any changes are at the buyers own risk. BEWARE! I lost USD700! I still have to stay there too.

    Individual ratings:

    Location

    Location-3

    Service

    Service-1

    Value

    Value-1

    Exceptional Value

    Reviewed by marostella(Montego Bay, Jamaica) on Apr 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I frequently use the Kuntsford Express to travel around the Island. I considered this property sometime ago due to its close proximity to the New Kingston office. There were concerns about the area and quite honestly, from the street, it looks unwelcoming. After a wonderful stay at the Courtleigh recently and realizing their common ownership I made a reservation. Upon entering the grounds I was pleasantly surprised. The lawn, plants and flowers are well cared. The pool was clean and refreshing. My stay was enjoyable and overall, an exceptional value for the price.

    Knutsford Court Hotel Kingston Jamacia

    Reviewed by garytimmins50(Honley, United Kingdom) on Mar 19, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Recently stopped in the Knutsford Court Hotel in Kingston Jamacia lovely relaxing hotel to stop at the food was great and the staff was brilliant the facilities were great the only thing that let them down was the poor quality wine which was expensive and there was no white wine available which was quite poor and the bedrooms looked quite tired looking but they were clean and would go back again andcthw manager Owen was a brilliant host thanks Gary & Sue

    A Well-run Hotel with Excellent Restaurant

    Reviewed by Maloobird(Northfield, Illinois) on Mar 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel (pronounced "nutsford" per our Jamaican guide), has lovely grounds, very nice restaurant/bar named the Melting Pot and attractive lobby with computer area for residents to make use of. The service is extremely courteous and helpful. We enjoyed several meals at the Melting Pot and sitting by the pool. The room was very nice but the air conditioning was difficult to adjust, so I froze at night. Call for help if this happens to you. In retrospect I think the batteries were exhausted on the remote control and if I'd called when we first noticed it, that might have been fixed.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Good Stay for Business

    Reviewed by 938Bobby24(Atlanta, Georgia) on Mar 03, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed at this hotel for business for three nights. Front Desk Staff and other Staff were very friendly and professional. Room was quiet and beds were comfortable. Hot water was not an issue since I had plenty. Thanks for a good stay and complimentary breakfast.

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