Grand Palladium Jamaica Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 11431 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    LOVE THIS PLACE

    Reviewed by Tmank33() on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is absolutely amazing! Great staff and a great time! My favorite parts were the Paddle boards and the aerobics class with Rolando and Lenroy! They made the class very enjoyable and let me tell you—you feel the burn!!

    Nice Getaway

    Reviewed by 657jalisar() on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The property is absolutely grand and beautiful for sure. Our room was right off the ocean and the beautiful view was everything. Our stay was very pleasant, although we have a minor setback, Odane and Khadijah ensured we were well taken care of and provided excellent service. Even during covid, there was enough activity going on to keep you entertained safely and the restaurants have a pretty good selection. I would definitely stay again.

    Mini bar

    Reviewed by Tauruso5() on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I love the mini bar service. I’m definitely planning to come back and I am hoping that the mini bar is still available. I have visited the resort twice and both times the mini bar stays stocked. Thank you.

    Nothing GRAND about GRAND PALLADIUM

    Reviewed by neiap2016() on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Went here for a girls trip 4/2021. Upon arrival they will try to hustle you into a presentation and make it seem like it is mandatory. I am here for vacation... not a class. Booked 2 junior suites with double beds. Received a room with 1 king bed and another with 1 queen bed...it was 5 of us. 1 room had three women and we were expected to share a queen bed!!! When I went to the front desk they told me "you get what's available, not what you paid for". EXCUSE ME??? Isn't that what a reservation is for?? Both rooms had a COVID seal on them to say they were thoroughly cleaned. How about we enter the room and the bed isn't even made. It literally looked like someone just left. No blankets or pillows. 1 wash cloth and 1 towel for everyone to share. Asked several times for more towels and wash clothes. Was ignored. When they finally came the excuse was they had to do laundry. Are you serious??? No beach view like advertised. Rocks and some ocean. NO WIFI in the rooms. The room phones didn't even work. If we were in any distress we couldn't even call for help. The bathrooms are DISGUSTING. There was carved names on the wall like a jail cell. The room is very outdated and old. If you like luxury this is NOT the place. Pungent smell in the room but you get immune to it after a while. Was able to venture over to the Lady Hamilton side and that did seem much better. The spa over there was great!! The women here have nasty attitudes. The men were all friendly and helpful. Food was good. Pool was beautiful just closed early. Beach was decent. Drinks are watered down but if you drink enough of them you'll get a buzz...I guess.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-1

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    IDEAL GETAWAY SPOT

    Reviewed by Safari490057() on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great property! Got a room right next to the ocean - magnificient view! So relaxing and calming to hear the rustling waves. Was a well spent weekend. My nine year old didn't want to leave. He had so much fun at the water park, he even refused to leave for lunch. We were also a part of the tree planting activity during earth hour on March 27. We were happy to be included in this friendly engagement. Well done Sunshine and the rest of team! We will definitely be back!!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4