Iberostar Grand Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8172 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Work-related Trip to Montego Bay

    Reviewed by RichardG876-5418(Kingston Parish, Jamaica) on Jan 18, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Lovely property and mostly positive experience, but food and entertainment options were very limited /absent due to COVID-19 issues. Was not able to utilise many of the hotel's amenitie,s as time did not permit. Appreciated the recognition as a repeat guest and Welcome Back gift.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-3

    Awesome Winter Getaway

    Reviewed by OnAir439114(Marco Island, Florida) on Jan 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just completed a great stay at the Iberostar Grand Rose Hall in Montego Bay. It felt like a safer environment than the going to the grocery store at home. All staff wore masks all the time and they were constantly sanitizing everything and offering hand sanitizer to the guests. Food was fantastic and the staff worked hard to entertain us. We need to get out and travel and support these businesses so that things can get back to normal. Will definitely return soon.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Go to Iberostar Grand Rose Hall and forget about all the craziness.

    Reviewed by TommyRo(Bethany Beach, Delaware) on Jan 10, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Upfront disclaimer - I love Jamaica and Iberostar! The Covid procedures at Sangster Airport are more involved than those in the US. You are greeted by medical and or military staff offering hand sanitizer at 2-3 different points within the airport. Temperature is checked at the Iberostar before entrance to the facility. I'll say this once - I believe Covid is real and deadly - I felt safer in the Iberostar Grand Jamaica than I did the US. During the first days of our stay there were only around 50 guests, I'm an introvert so I was completely loving the low occupancy. Although the guest count was low, the service was still on point. I believe I talked with both the head chef & Resident Manager almost every day. The staff members are eager for you to come to Jamaica and relax. The food was awesome. My favorite is the Risotto at the Italian restaurant. Like all the other meals, it was prepared perfectly. We dined at the other al la cart venues as well due to the buffet was not open. Breakfast and lunch options were perfect as well. I asked for an item that was not on the menu and the server made a trip to get it so the staff could prepare it. This extraordinary level of service is not out of the ordinary at the Grand. The staff truly wants you to enjoy yourself. I can't wait until April when I return.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Perfection.

    Reviewed by oleg(Brooklyn, New York) on Jan 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Well, my family of 4 have just returned from this fabulous hotel, and I must say this is probably the best all-inclusive experience we have ever had ( and we travel extensively). Here are the details that will hopefully help fellow travellers: - Check in. Very easy, we requested 2 connected rooms, and that's exactly what we got. Our rooms were ready before 3pm. - Rooms. Large, comfortable, with a huge bathroom, and a large balcony. Daily housekeeping and turn down service was perfect. Everything in the rooms worked, comfy beds. - Food. Excellent. Keep in mind that this is in the middle of the pandemic, all the restaurants are just amazing, food quality and variety top notch, preparation and presentation is well above any all inclusive. - Service. Excellent. From the front desk, to the restaurant staff, everybody is just amazing, could not do enough for us, - Beach. Pristine clear water protected by the reef, perfect sand, plenty of shade with nice high end loungers. No fish though, if you like snorkeling, just walk over to the Beach resort and explore a small reef just off the beach. - Pools. Very nice, clean, well maintained. The water is cold. - Entertainment. Very limited due to the pandemic, but was not a problem for us. - Cleanliness and infection control. Great. All possible precautions and cleaning procedures were implemented. Everybody should feel very safe here. Overall, this was an amazing, luxurious, and relaxing getaway, and we will definitely return to this resort in the future.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    My Recent Memorable Stay At The Iberostar Grand Rose Hall Resort & Spa !!!!!!

    Reviewed by GregM652(New York City, New York) on Jan 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had such an amazing fantastic glorious stay at the most beautiful Iberostar Grand which is located in Montego Bay right on the beach, and the services there are top notch offering five star luxury service . The staff there are so welcoming, friendly and hospitable and they make you feel so warm providing with the utmost white glove service with a welcome champagne on arrival during your checking process. The suite accommodations are so luxurious and spacious offering fantastic amenities with a nice terry cloth robes, slippers, minibar fully stocked daily upon requests, stunning views of the caribbean ocean with a nice balcony, the bathroom offers two separate showers with a nice jacuzzi tub, two separate face basins offering luxury bath amenities and the best of all a personal butler to attend to your needs during your stay which was awesome and inclusive once you're staying at the Grand. The specialty restaurants on board the resort are the best offering all different types of international and local cuisines and everything is totally inclusive on the A.I. plan and off course reservations are recommended except for the main dining room area which is usually buffet style served by a server with white glove service. The resort also offers a nice cabana service available once you're staying at the Grand exclusively for Adults Only and they have a nice large fresh water swimming pool with a nice whirlpool hot tub for the best relaxation. The beach is available for your convenience with a nice relaxing lounge chairs for your suntan comfort and the watersports facilities is also available to take advantage of during your stay. Finally i always save the best for last is nothing completes your vacation for not taking a nice rejuvenation at a luxurious spa on the resort and all the available treatments such as a nice deep tissue massage, a fantastic glorious facial for a new look which all is available at a cost and your butler or concierge are available to assist you with your reservation bookings. The Concierge team are awesome and they are available to book your tours on the island, reconfirming of your airport transfers and flights if needed. The Front desk team are amazing and they were truly welcoming and makes you feel so special. My overall stay at the luxurious Iberostar was truly an amazing Five Star Resort and i'll definitely highly recommend this resort to all my fellow friends, business associates and families overseas and locally because of the superb luxury services received and i did'nt want to leave at all. This was the most enjoyable trip that i've ever enjoyed at an A.I. resort on the island and this would'nt be the last. I wanted to mentioned Duran, Martin & Obrien who were my personal butlers during my stay offered outstanding service , the spa attendants were very outstanding, the Surf & Turf waiters and host was absolutely fantastic and that seafood was truly amazing, the concierge teams was phenomenal , and the host and waiters at the main dining restaurant was amazing as well. Thanks to all the members of staff at the truly amazing Iberostar Resort for making my exotic vacation a memorable one. (True Five Star Service Received).

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5