Jewel Grande Montego Bay Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1308 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wonderful Trip

    Reviewed by Candydevine1() on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I just recently had my wedding at Jewel Grande for 7 days and it was a wonderful experience. Our wedding planner Shanique McFarlane and TAMINA BRAMWELL were wonderful. From setting up our room to have our wedding cake made to fit our Vegan diets. The wedding was lovely. I also want to thank our two butlers for everything. They check on us throughout the day. Also Romario helped us get around the grounds everyday.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Enjoyed our stay

    Reviewed by Jamaica720() on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Recently stayed in the two bedroom ocean front suite. It was beautiful! Joy and Sally from Travelsmiths, Inc were outstanding to work with. All of the staff ( and I mean everyone) from the Jewel Grande were spectacular and made sure our every need was attended to. The resort was very clean and food was delicious. We couldn’t believe the week went so fast and the chef even sent me home with a banana bread because she knew that I loved it! Kudos to all the staff who work there!! Reggae Tours was our transfer service and they were super. Club Mobay made maneuvering through customs a breeze. The room we were in upon arrival was very musty, but we were only there for a very short time. Upon departure the Club Mobay location was fabulous and well worth having this service.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    "Top Notch" Service

    Reviewed by Sophia W(Danbury, Connecticut) on Aug 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was only suppose to stay at Jewel Grande for 2 nights and then head to Negril. I was so impressed with the "top notch service" that I extended my stay for the full 5 nights. I felt safe during this COVID crisis, so relaxed, ate too much and had a lot of fun (HOBIE, exercise classes and nightly entertainment). Safety and Cleanliness - All the staff members throughout the hotel ( checkin, restaurants, spa, beach, pool, etc) were wearing masks and the security guard in Building B where I was staying always ensured the guests had on their masks - was so happy to see him enforcing it as well as the restaurant staff for the breakfast and lunch buffet which was served to us. The room/apartment had masks, TV remotes in bags and was immaculate, thoroughly cleaned every day. Everyone was vigilant about cleaning before hand and after spa services, exercise and water sport activities. Accommodations: I did not have to worry about social distancing in the apartment, my friend and I were visiting from 2 different locations, it was very spacious with 2 separate bedrooms and had a beautiful view of the Caribbean Sea where I spend a lot of time on the balcony in the evenings, unwinding and listening to the local hotel entertainment. Food: I was impressed with the diversity in the food selection, all the restaurants served amazing cuisine and the desserts were heavenly, too hard to resist :-) For those of you that are Jamaicans, I did not need to go to Scotchies or Tastee, got all my Jamaican food including ackee and sailfish, breadfruit, etc. Ricardo is your jerk guy. Exercise - I was worried about vacation pounds but Kevin is there to keep you in shape - you have to take one of his classes, morning and afternoon sessions are available. I enjoyed the water aerobics and Barre (first time doing it and they brought in an instructor). In addition, the property is so beautiful, you can either run or walk at your leisure. Entertainment and Beach Activities - I was so surprised that there was entertainment every night. Dwight and Javan kept us entertained from hanging out the pool in the afternoons to the nightly entertainment. I got caught up on all the latest Jamaican music and dances, need to work on my music trivial. In addition, I spend a lot of time on the beach and Jodi-Kaye was there with my favorite drink as soon I got settled. Also, went out on the catamaran sailboat (Hobie) which was a popular attraction among the guests with Kemar and Allan. Spa - Antoinette caught me on the first day with the spa service, my weakness. I am so glad that I saved it for the last day to wrap up this fabulous vacation with an aromatherapy treatment from Marshell felt relaxed heading to airport. Soon come back Jewel Grande !!!!!!!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Loved it

    Reviewed by Luces B(New York City, New York) on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I usually don’t give out reviews but I’m at the hotel been here since Wednesday. I have nothing to complain about we are going through this pandemic, the hotel is so clean the staff is always cleaning and sanitizers everywhere. My room is beautiful ocean view and very spacious. The staff are delightful I do have some favorites . I want to thank Aneika for taking care of me everyday I swear she’s like a ninja always available when I need a refill lol. Ricardo makes the best mojitos in the entire hotel is a must ! Also from entertainment Dwight you are the best remembered my name and made us feel at home .... when this pandemic is over can’t wait I to come back ?????? Also my fiancé surprised with an ocean dinner date and the food was delicious best food I’ve had in an all inclusive hotel !!

    Only the best!!

    Reviewed by SaraMoursi(New York City, New York) on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was perfect from checkin to the minute we left! Special thanks to Javan, Dwight, and Oshane...amazing staff and made our stay sooo much more fun and enjoyable! The vacation wouldn’t have been the same without them