Jewel Grande Montego Bay Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 846 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful setting, immaculately maintained buildings and grounds, great food and the most gracious staff.

    Reviewed by Wendy S() on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort is beautiful. All the buildings, grounds and beach are constantly being cared for. The beach is perfect and never crowded -- plenty of lounges to chose from. The food is excellent, with lots of choices at the buffet and at the restaurants. No up charges at any of the restaurants, which is unusual. The room was large and very nicely decorated, with an amazing bathroom. However the absolute best part of our stay were the people who worked at the resort. Every person was friendly and helpful. Special thanks for making our stay so wonderful go to Kimaney, Tahakia, and Talitha, hostesses at the Orchid restaurant. Chef Nash knew I had a food allergy and prevented me from eating something that would have made me sick. Tameka, a guest ambassador, and Junior a server, were also outstanding.

    Perfect Family Vacation

    Reviewed by OnAir231747() on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent 5 days at the Jewel Grande in Montego Bay and the service was phenomenal. Tishell was amazing; very attentive and kept us smiling during our entire vacation. The property is well maintained and our oceanfront room in Building A was perfect for me, my husband and 16 year old son. We would definitely go back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Best vacation experience ever

    Reviewed by Steve N() on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I were prepared for a standard vacation, but this turned out to be more than standard. Our room was perfect with great view of the ocean, sparkling clean and very spacious for a family of 5. What made it special was the service we received from Kade and Keen, our Butlers. They made sure that we knew they were one text message away. In fact, our little one fell ill and she became a picky eater. Keen was always present to run around and look for whatever she wanted to eat. He also organized a nurse when we needed one, organized drivers for our excursions, etc. The food was great and plenty of restaurants to choose from, all All Inclusive and on the property. In short, it was a great vacation, and we will return. Keen and Kade, you are special. Thanks Steve

    Jewel grande 7 day stay experience

    Reviewed by O6100GBJoeF() on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just came back from a 7 night stay. It was an amazing hotel,amazing view and very nice and helpful staff. The activitys were fun and kid and family friendly. Shout out the entertainment team tafari,kiki and sha shuan. Also the fitness instructor kevin he has a very high energy cool guy and his water aerobics class is awsome. Also javar and marvin were our butlers and they were beyond amazing. Also our Tania down by the pool very very nice girl kept my family and the kids well taken care of down by the pool from food to drinks u name it.Thank you jewel grande for a awsome vacation experience in montego bay.

    Excellent!

    Reviewed by hpeter(United States) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I just returned from a 6 night stay at this resort with my family. I give this resort 5 stars for many reasons but the main reason being the staff. From arrival to departure guests are treated like friends and family. The employees here work very hard and are the friendliest group of people anyone could ever meet. Special shout out to Sashane and the entertainers, Yaneek and the concierge, Alicia and Lenroy our butlers. There are many others I could name. The waiters and waitresses are helpful and work hard to make your stay pleasant and happy. They speak to everyone and smile all day long. Please tip them. They deserve it. I was happy to personally share this with the General Manager who is often seen walking and engaging with the staff and guests. Rooms are spacious and clean. Housekeeping does a great job. Air conditioning is cooler than needed in the rooms. The property is kept clean and immaculate with beautiful landscaping and views from every room. The food is fine, many options to choose from all day long. Drinks are great. Pools are clean and never packed. Beach is beautiful. There is plenty of space and seating daily, claim your spot with towels and no problem mon! Yah Mon. This place is highly recommended. Jamaica is beautiful!

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