Gaylord Opryland Resort and Convention Center

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 11855 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Nashville visit

    Reviewed by karenmZ5237WB(Calgary, Canada) on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First time visiting Nashville and am very happy we picked the famous Gaylord Opryland Resort & Convention Center. We found the hotel very amazing although there is a lot of walking to view it all. It is a beautiful place with the Atrium, food & beverage and amenities. We received outstanding service during our stay. We were having an important package shipped via Fed-ex to the hotel which sounds simple, but due to some issues with the Fed-ex business Center on-site, our package was unable to be dropped off. With only having a short time to attend a couple of shows before heading out of the country, we spoke with the front desk manager, Luke, and with his help and that of his manager, they were able to arrange picking up our package at the fed-ex facility in the evening and have it ready for us to pickup at the desk when we returned from our show. They were absolute lifesavers as we wouldn’t have been able to retrieve our package before leaving Nashville. A big thank you.

    Rude security

    Reviewed by 349garryp() on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I was abruptly approached by security and yelled at for not having a mask on. I was drinking a soda at the time. “You’ve gotta have a mask on, do you have one?” I showed him my mask and soda and he went on to yell at someone else. Everything was great until then.

    Spring Break 2021

    Reviewed by Foodie_728(Coconut Creek, Florida) on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our room was fantastic (in Cascades, no view). I loved the on-demand of Housekeeping (due to Covid). I think that works great that no one enters your room unless you request something. Rooms were spacious and super clean. Rarely noisy from other guests. Everything under one giant roof here. It is pricey, so eating on-site can cost a bit, we ate off-site mostly. Right now, hours are limited on restaurants and some are closed. It wasn't too difficult to get around to neighboring attractions and towns. We visited during the heavy rains but were still able to do quite a few things. The new water attraction, Soundwaves is a ton of fun. Definitely book Soundwaves in advance - it sells out quickly. (NOTE: It is rather pricey, so if you find a rate that includes it - jump on that, it will pay off in the end.)

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-3

    Family Trip Spring 2021

    Reviewed by hlynns0709(Chicago, Illinois) on Mar 27, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great stay as always, only complaint was the restaurant and stores limited hours. We ended up eating outside the hotel most of the time. My kids had a blast at Soundwaves and exploring at Atriums. Can’t wait to come back next year. Hopefully, the restaurant and store hours will return to normal by then.

    The best hotel I've ever seen

    Reviewed by ycarney(Vero Beach, Florida) on Mar 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I don't know where to begin. I've traveled near and far and have never seen anything as fabulous as this hotel. We flew to Nashville for my husband's surgery and I wanted to stay someplace where he would not be stuck in his room all day. Well this hotel was the perfect place. We got a room facing the atrium and it was absolutely incredible. The trees and flowers were so peaceful. We could walk all around the nine acres of lush landscaping, waterfalls, water features and restaurants, all under a huge high dome which let light in but no bad weather. The service was good, but nothing could have been better than the grounds. Neat, clean and incredibly beautiful, not to mention the light shows at night which we could view on the balcony of our room. The room was spacious, big TV with Netflix and great WiFi. Loved, Loved, Loved it. We're back home now and missing the "Dome".

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5