Edison Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 12785 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    40th Birthday Trip

    Reviewed by Jessica B() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A group of 6 spent the night in NYC at Edison. The staf was friendly and helpful at all times. There was nothing to complain about during our stay. Cant wait to go back and stay again for another visit to the city.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Not recommended!

    Reviewed by Travelerinas(Canton of Zurich, Switzerland) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    There were four of us: four adults and two booked rooms. The first room was a storeroom: old, small and anything but cosy. In addition, we had the feeling that we were sleeping next to the street or next to the ventilation outside (room 1249). Fortunately, we were able to change this the next day. The new room is a lot bigger and more comfortable, but still very loud from outside, because there is a big ventilation underneath (room 527). The second room was incredibly loud. The built-in air conditioning in the window was not framed with glass at all - as one is used to from a window - but with cardboard ergo, it was incredibly loud with the ventilation from outside (room 323). Then we were offered another room (room 553), which was exactly the same as the above mentioned 1249 only on the 5th floor. After that we were finally offered room 741, which was quieter (compared to the previous one) but unbelievably small. At the end, the reception was totally unfriendly and not helpful at all - we didn't feel taken seriously at all. To finish this off: We wouldn't recommend the hotel in any case, no matter in which room - it is incredibly loud and uncomfortable and small. Even though we only slept in the hotel, the 7 nights for 4 people were very, very expensive for what we experienced! The price/performance ratio is not right at all! An apartment would have been more comfortable, where possible quieter and cheaper. We have now 2 of 7 nights behind us and are completely frustrated!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-1

    Value

    Value-1

    Fantastic hotel with character among the hustle and bustle

    Reviewed by Amanda B() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved this hotel, there was so much character. On our arrival night there were live singers and free drinks and snacks. The room that we had was a haven of quiet compared to the busy streets. It is literally just off Times Square so the location could not have been better. We went room only but the place is surrounded by eating places so there is no problem finding somewhere to get breakfast or a meal. We would definitely stay there again.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-4

    Horrible

    Reviewed by laquita c() on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    First room the air conditioner started smoking and spitting out hot water that popped me in my face.. They gave me complimentary wine for hot water being popped in my face. Then we were moved to another room where I woke up 2am almost to die in my sleep from the heat because the air conditioner isn’t blowing. I’ve paid lots of money for this hotel and my first time in New York it was miserable.. I didn’t feel comfortable at all managers didn’t do anything but kept saying oh we don’t have anymore rooms to move you to. Well after being moved to these two rooms I don’t wanna be moved to anything else I’m ready to go home..Just lost a lot of money when I could’ve went to comfort Inn and had a better stay/experience in New York.

    Lost

    Reviewed by Aaron k(Antioch, Tennessee) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Myself and my wife stayed at the Edison and were charmed form the moment we arrived as the hotel is very nice, traditional and close to Times Square. Check in was straight forward having purchased a one night stay online. We stayed on the 6th floor . Our view was not ideal but not what we booked as we were in town for a concert. Our room was small but nice and included free water again a nice surprise. We were able to check out while in the room again this helps when you have to get outmost the city on a schedule which we did as we had to get our car from icon parking and make our onward journey to Pennsylvania and then Nashville. Having done so I realized I had left my hoodie in the room in the bed. While leaving NYC I called from the car spoke to front desk They were very nice and informed me they would advise and ask house keeping and some one would call me next morning . I also emailed housekeeping . They replied saying no hoodie had been found. This is incredibly disappointing and frustrating as I absolutely left my hoodie there. The reason I know this is because we had only been provided with three pillows and I used the hoodie to prop up my pillow. Myself and my wife travel a lot around the United States for business and vacation and see varied standards regarding hotels and staff . Most occasions we have experienced items to be found by house keeping reported and returned The Edison is a nice hotel however with good conscience we cannot recommend it to business travelers or tourists having experienced this loss.