Martha Washington (The Redbury New York)

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 749 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Super nice staff and great location!

    Reviewed by NerdTravelerFromEast() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was 9ish am and obviously, we arrived too early at the hotel. But Daniela (at the front desk) is amazing! She totally understood how tired we are and she allowed us to check-in (super) early to our room. Staff at the front desk were pretty helpful. Complimentary wifi was quite fast and the coffee was good. Oh, I also love the bakery at the coffee shop. We love the spacious bathroom. Room was a little bit smaller than we thought, but come on it's NYC so I am totally okay with that. Overall, I love my stay there and definitely would come back if I travel to NYC.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Last One

    Reviewed by jb11954(New York City, New York) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    · Initial room was very small, hot, and stuffy. The air conditioning was not working. Trudged back down to the front desk with the nice fellow that was now joined by the pokerfaced decision maker/manager. Explained the situation and was told by the "manager" that the "protocol" was to send "maintenance" to verify my description... So stand here and wait at 11 PM while we do so... REALLY? The eventual solution/upgrade was what appeared to be a poorly updated room with two double beds, an extremely tight bathroom, and a fantastically loud air conditioning system. The carpeting was rumpled and a tripping hazard.

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-2

    Value

    Value-2

    Great Location and even greater staff!

    Reviewed by pk02035() on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I travel to NYC multiple times every month and I keep coming back to The Redbury because Shelly (at the front desk) is AMAZING! Granted, the location is great, the rooms are clean, and the rates are reasonable but what keeps me coming back is Shelly. She goes out of her way every single day to make sure I’m as comfortable as possible and that the Redbury stays my “home away from home”.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Service

    Service-5

    Girls trip from New Hampshire

    Reviewed by HeidiM1981() on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    5 friends and myself ended up here because of a sudden cancelation from an Air BNB. This hotel is safe, clean, comfortable with amazing staff. Great neighborhood. Close to subway. We left our left over money on our Metro cards along with our tip money for the housekeeping staff to take and use the cards or if they knew of someone who could use them pass along. Thank you for the great stay. Heidi McComiskey

    Comfy hotel in handy spot

    Reviewed by jonh462(San Francisco, California) on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Spent four nights for business meetings. Room was comfortable, clean and quiet. Meeting rooms were functional. Service was fine and lean. Hotel contains two decent places to eat and drink: a restaurant on one side and a coffee shop on the other.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-3

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