Bahia Principe Grand Jamaica

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 13919 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best bd weekend ever!

    Reviewed by Road04350140115() on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It's a return for me n my hubby????I had the most excited bd ever???????????my spouse n I spent 4 nights n 5day at this beauty property n we have no regrets. I'm happy I choose Bahia because I was contemplating between here n Rui Ochi. Checking in was smooth sailing. We were checked in by this beautiful queen Nadralee??cheers to u queen, u were down to earth yet professional. We had huge room (compare to other hotels we been to) 23203, d pool was very clean. Many spots to relax talk. Special thank u to Mrs. Carlene Walters from the wedding department??, Shawnkay and Ricardo at breakfast in d mornings, our room Attendant (didn't get her name), Andre at dinner in the buffet (as I waitress myself I really admire how u work) , Kevin from entertainment (I laughed so hard for those few days??), Damian at the hibiscus bar?? (short boss yuh know yuh thing) and the omelet guy that sang every morning ??. Thank you guys so much for making my stay memorable ??

    Don’t do it.... don’t make the same mistake

    Reviewed by 107marciaf(Miami Beach, Florida) on Feb 10, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Stars : negative - 10 stars Please read this review especially if your used to the luxury side you will be placed on the grand side. The rooms are terribly old and dirty. If you and dust don’t get a long don’t come here. Housekeeping came in and put flowers on the bed but the room was still dirty and dusty. The first day on arrival the hot water was not working and they came in to fix the problem. Let’s just say that the water was not consistently hot. Room service : only available Sunday through Thursday 11pm to 7am. So only the times that people are sleeping. This service is available The weekend: you will see a bunch of locals. So if you look like a local you will get treated like one so full service attitude will be what your getting. Food: you will get sick if you stay here. Be careful and examine the food. This chef on the 5th of February around 1pm served me jerk chicken that was red throughout the whole chicken. How do I know? Because he chopped it up right in front of me and served it yet like that. Also limited food choice and 1 specialty restaurant opened whenever they feel like it. So if the specialty dining is open buffet is closed. History and the hotel and covid 19: Apparently this hotel allowed covid patients to stay here at the beginning of the pandemic. There is a whole article on it. I’m telling you don’t come here because you will waste your time and money. Take these bad reviews seriously , I wish I did. My driver recommends Hyatt, Iberostar and grand pallidum. Secrets is good too. Go somewhere else don’t come to this dump. Stars: I give it -10 stars Best service was from Ann Marie at the bar and Rico at lunch.

    My husband’s Birthday Trip

    Reviewed by Browneyez718() on Feb 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Bahia principe. The hotel staff was very nice always pleasant. Gerrick was the bomb his hospitality was amazing. They made us feel like family. The drinks and the food was on point. I will definitely book this hotel.

    Caribbean Week - Jamaica

    Reviewed by hakilis(Ottawa, Canada) on Feb 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Bahia Principe Resort in Jamaica was a great place to be, indeed. The pandemic had its toll everywhere, including here, as the capacity was around 25% to 30%, however, it is totally understandable. Staff were friendly and definitely willing to help. Also, I've used the Hotel laundry service, and it was just great....got clothes back within a 24-hour timeframe or shorter, and they were well cleaned. The beach in general is good however, during "normal times" it would not be sufficient to cater to say over 90% and over of the overall capacity, as people would "fight" for the chairs and sun-protection umbrellas on the beaches, so not enough beaches and seats considering the sheer size of the Resort/Hotel. However, at this time was all good and sufficient space and chairs/beach umbrellas made from natural material making shades, as there were only few guests present, during my time starting January 23 to January 30th, 2021. Alternatively, travelling to Negril Beach (around 2 hours drive from the Resort) you would find a very pure and natural powdery sand and blue/turquoise sea, which is a nature's wonder and a rare gem in this part of the Caribbean.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    We Made It Fun

    Reviewed by candy12bandy(New York City, New York) on Feb 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My friend and I stayed here for a quick girls' trip in mid-January 2021. The grounds are beautiful. The interior needs work, though. The furniture is outdated, one elevator was out of service, there's old carpeting in some of the hallways, and some common areas are dark and downright scary. The room was ok, and definitely needs an upgrade and additional wall outlets, especially near the beds. The walls are paper thin, and I can't, for the life of me, understand why they'd assign people in rooms right next to one another, especially during COVID. However, the food is amazing and authentic. The chicken livers, the ackee and saltfish, the breakfast ham and the ginger tea were my absolute favorites. Kevon and Dionne in the buffet took good care of us. The poolside was definitely our favorite. Their entertainment team is amazing. Kevin is a consummate professional, and hilarious. Garrick is my new bff, and his level of attention is amazing. Even the lifeguards (Delroy) and security helped out and checked in on us periodically. I guess I would go back, but not anytime soon.

    Individual ratings:

    Location

    Location-4

    Service

    Service-4

    Value

    Value-4