Doubletree at the Entrance to Universal

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1509 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    FAN

    Reviewed by FarAway06278624310(Manchester, Vermont) on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel room 1431 really needs a bathroom ceiling fan. I'm surprised they don't have issues with mold. Maybd they do. Had to open door and let all hot steam into the air conditioned room. Parking fee, although stated in lot, should be made known by staff upon check in.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-3

    Great Service

    Reviewed by jessie8675309() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Chose to stay here because of the reasonable prices, and was pleasantly surprised by the friendly service. Chris at the front entrance helped us with our bags, and really made the hotel first impression on us a great one.

    Great customer care

    Reviewed by ronald894(Rotterdam, The Netherlands) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Yvette at the reception provided overwhelming customer care and did an excellent and professional job. Our expectations were exceeded in many ways. Would definitely go back there. We felt appreciated being HH gold members.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellent service, great location, clean room

    Reviewed by acrichards0n() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Overall the staff was friendly and attentive. Lines never took too long at the front desk during check-in and check-out, and I was offered 2 cookies for my stay. I also recieved 500 points for this visit.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-4

    great place

    Reviewed by USFJoyGirl() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    love the staff and atmosphere. Great place to stay, there are restaurants within walking distance and you can also walk to City Walk. Don't forget to get free cookies! There are nut-free options if you need/want!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5