Residence Inn Orlando

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2122 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Family Hotel

    Reviewed by Dana H(Suffolk, Virginia) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great hotel for Families they offer a good breakfast that will save the wallet plus the waffles are in the shape of Mickey Mouse. Cute for little ones. This is a nice Residence Inn with an outdoor pool and hot tub. The Grill restaurant/bar located by the pool was very nice since there is nothing within walking distance for a drink or meal at night. Which brings up my next remark. Why are they charging $10 plus tax a night for parking? I get it for a downtown location or a parking garage or parking that might be difficult to get but the hotel is literally surrounded by condos? There is not a lot of traffic in this area. Asking guest to put a parking sign in the window is fine and if you don't have it tow it but charging for parking in the middle of condo land? Seems and a good way to nickel and dime your guest. Yes they offer a shuttle to Seaworld but not ever single guest that stay there uses it. I was there 3 days I used it 1 day? Would I stay here again...if I couldn't find somewhere else. FYI the first time the parking was brought to my attention was when I was leaving?

    Individual ratings:

    Service

    Service-5

    Location, Location, Location!!

    Reviewed by family_of_5_travel9(Jenison, Michigan) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I would definitely recommend this hotel. The location is great. We visit Orlando several times a year and really have gotten to know the area very well. I loved that we could take back roads to the outlet mall, Publix and Walmart. It is very convenient to I-4 and International Drive. The pool was very nice, it was not enormous but definitely adequate. It has a zero depth entry and cute little sprays that were nice to cool off in or for kids to play in. There were plenty of lounge chairs and table/chairs. My only complaint is that they issue you a couple of pool towels in your room which are cheap little bath towels. If you want more you have to ask the desk. Then you have to return them to the desk and not to your room or you will get charged. Just seems like a hassle for towels that were not a good quality pool towel. I am sure they must have a problem with people taking the towels. The breakfast was not huge, but offered enough choices for our family. The breakfast staff was very friendly and helpful. Our room offered us enough space and privacy with a bedroom. the kitchen was well equipped with plates, cups, silverware, pots and pans. The pullout couch was not comfortable at all and I would not recommend ever using it. Our room appeared to be clean until we opened the pullout bed to have crumbs and a bracelet fall out. We then saw a dental pick on the floor behind a bed side table and small black hairs on almost all of the towels in our room. We actually needed to change rooms during our stay. Our first room was facing the highway. This would not be bad for people who can sleep through noises, but the sound of the semi trucks all night was too much for our family. Fortunately, Kai at the front desk took sympathy on us when I arrived at the desk at 5am after having about 2 hours of sleep and moved us to the other side of the hotel. Our second room was very clean and quiet. Thank you to Kai for such great customer service!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Good Location, Friendly Staff

    Reviewed by ownedby4cats(Southern New Hampshire) on Mar 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My stay was complicated as I was there for a convention and added a couple personal days at the end. The convention handled the booking, so I called the hotel months before to make sure I could keep the same room. I had to call back a couple weeks before to match room types, best call I made as there were no issues (thanks KIA you are awesome) in staying in the same room, and I got my points for the entire stay. The only food is a bar (burgers, etc..) near the pool, which was great that first night. The pool itself is large with a nice walk in area and the hot tub is fits 19. Breakfast had its on buffet area, there were eggs and either bacon or sausage. There was a separate waffle area and coffee station. We did not rent a car (nice big lot each side had its own elevator) but there was a I-Drive trolley stop right near the entrance. Hubby and I got week long passes and road the trolley to I-Drive. It was about a $10-$12 each way lyft to Disney Springs or Universal City Walk.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Spotlessly clean

    Reviewed by Hayleybelle2013(Jersey, United Kingdom) on Feb 28, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our first stay here and we chose it as we were visiting the Seaworld Parks. Location for those parks is perfect but I feel you still need a car to get there. Part of our Seaworld ticket but free parking at the park.. very much a saving there. Room was very clean and I was impressed with the free toiletries, general cleanliness, fabulous maid service, room size, full size fridge and cooking facilities ( would have liked an oven but we were ok) Complimentary breakfast is a good bonus and with a fussy child, paying 10-12 dollars elsewhere is a waste of money. Breakfast staff deserve a bonus, they work very hard. We were all adequately catered for. Bar food area good and the food tasty. A little horrified that so much is throw away with regards plates, cups etc. Loved the pool, very clean. Reception/check in staff great. The "tour" desk not so great, I think I knew more than they did! We were on 5th floor so minimal noise although did have running around children late one night but thats ok. Gym was great and although not big, catered to what I needed.... All in all, a good hotel that I would recommend to others. We will return in 2020

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    Value

    Value-4

    Sea World & Disney Close By

    Reviewed by John N(Sioux Falls, South Dakota) on Feb 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a very nice family suite at the Residence Inn by Marriott Orlando with 2 bedrooms, couch/hide-a-bed, full kitchen, etc. It was very nice for our family of 7. Breakfast was included and had many choices of hot and cold foods. It was only 15 miles to the Magic Kingdom and about a mile to Sea World - nice location. Hotel Restaurant was poor! Get some food at a local grocery store and make your own meals.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

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