Renaissance Esmeralda Resort & Spa reviews
134 TripAdvisor reviews
Nice resort that is due for some upgrading
yyj_john (Victoria, Canada) on Mar 22, 2024
The resort was very pleasant but is certainly looking like it could use some upgrading to both the interior and exterior. The main Cava restaurant was looking tired. The food was good (a bit surprisingly) but the staff were not well trained in service. One waiter advised he would check with the chef as to what the “white stuff” on the plate was. Twice I was in the main reception hall and not one single staff member could be found. Eventually, someone appeared from a door behind reception and apologized for the delay. Not a big deal, but in one case it had ben several minutes of waiting. It was a nice stay, but definitely it could be made better.
Great 5 night stay
Hayley G on Feb 29, 2024
Just returned from a 5 night stay. Had a king room with a pool view. The room was very clean and spacious. Had a balcony and great view of the pool. All staff I spoke to were friendly and helpful. Room was cleaned daily. Cava is a great restaurant and I had the buffet breakfast. I also used Cava for lunch and dinner some days. Also liked that it had a very well equipped gift shop which stocked amenities too. Coffee shop on site also very good. Had a treatment at the spa which was excellent and also top class facilities such as the whirlpool. steam room and shower facilities/amenities provided.
Large Group Golf Weekend
Mike H (Austin, Texas) on Feb 06, 2024
Just returned from 4 nights at this resort with a large 20+ group of golf friends. The resort and golf courses (Celebrity and Player's course) were awesome. The new driving range which has ball tracing ability is a tremendous practice facility. The rooms were great and down stairs bar/pool area were fun to hang out at. The staff were all very friendly and service was excellent. We also had several after golf events at the Vue which was great for our group with good food and drinks. Overall a great experience and would definitely return to play golf and stay at this resort in the future. Thank you!!
A winter visit to the desert
Karen R on Jan 05, 2024
This property is beautiful with a small golf course attached. The room was beautiful and roomy. The pool area is beautiful. We did go in the off season, so I cannot speak to how things run when there is a crowd. I did not like that we were given a “fairway view” but it was very close to Hwy 111.
Not much good to say
LACrazyCatLady (Los Angeles) on Dec 28, 2023
Nice room (at least the King pool view). Rather indifferent staff. The only elevator near our room was broken (housekeeper told me I was wrong about this). A lot of guests were not very considerate (kids running in hallways and drunks by the pool). Charged for three expensive poolside drinks we didn’t order. Parking is confusing and security “doesn’t always answer when you ask for help” at the parking entrance (per the valet). There are many better options in the area. We won’t be back. We’re Elite members. We’ll go back to the El Paseo location next time.