Iberostar Costa Dorada

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8593 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    The first resort I could return to!

    Reviewed by hkvaittinen() on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just few days ago returned from vacation in Iberostar Costa Dorada. The week was absolutely great and I wish to thank you once more for the hospitality and services. Our group enjoyed all the activities in the hotel to the fullest and it is hard to find anything we did not tried or joined. Our favorities were gym, streching, beach volley and tennis. Very many and warm thanks to Pablo for the great tennis tournament and all other arrangements! Everyone of us loved to participate in Bingo on afternoons and probably it was easy to notice and hear ?? . I hope that entertainment team still remembers how do you say the worlds' best number in Finnish ????! Then of course my deepest thanks and greetings to the whole energetic entertainment team who had the power to dance with me again and again. Do not remember all the names, but Calizan, he was probably the best dancing partner in bachata I have ever had. Still feels that my feet did not touch the floor, when I danced with him ?? And Pepsi, a genuine multi-talent! On the other hand very creative and crazy showman, but then also responsible and deep thinker by nature. I am afraid I should apologise if he had to step back every now and then while dancing with me ???? Anyways, I warmly recommend the resort! I have travelled quite a lot back in the days and always looked for the new destinations and accommodation. Now I found the first place I could return to on my next holiday ?????????. Regards from Finland! Hanna-Kaisa

    Stay at Playa Dorada

    Reviewed by Harjindar K(Pickering, Canada) on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Food was very good. Fresh and good variety of fruits and vegetables. Vast amounts of cold cuts and cheeses. Coffe was very good. Sevice was very good and propmpt. Room was very nice and clean and was kept clean on daily basis. Pool area was nice. Towel service was good. Bars were also nice. Nightly entertainment was very good. Beaches were full of seaweed, workers were trying to clean but still not clean.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Great Vacation

    Reviewed by Lisa B(London, Canada) on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed our stay from start to finish. Everyone was very friendly. No complaints with our room..maybe a bit of updating but it was clean and nice and cool. Nice big spacious pool with lots of things to do if you choose to get involved. Lots of chairs however we did go out in the morning to save them. No complaints with the amount of food at the buffet but the one thing our entire party noticed was that the food was just "luke warm" which was very disappointing. It didn't matter when we went to eat, the food was never hot. The only time our food was hot was at the a la cartes which were really good. The beach had quite a bit of sea weed so we didn't go in the water but we did walk the beach which was lovely. Another great holiday in the books!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great resort, and will return

    Reviewed by DerrickE288(Midland, Ontario, Canada) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from a weeks stay at this resort. After being to a number of different resorts in the south i have to say i found my go spot. I will definitely be one of the many return guests. From the moment we arrived the service was incredible. Check in was a breeze and our room was ready even though we arrived a couple hours before check in time. The food here is one of the best i have had at an AI. while buffets can be repetitive anywhere you go the the hotel has a different theme everyday providing a few different options daily ie. Asian, mexican, dominican etc. Special lunches on the beach where incredible one day they had tacos one day it was AMAZING BBQ, one day paella which was a good show in itself. We did 3 al la carts mexican and Japanese and they where both good. All the bartenders here are fantastic from the pool bars to the beach to the incredible lobby bartender. Service is fast drinks are good. Although tips are appreciated they dont buy you a drink your glass is always full either way. As for the entertainment team. They are in my opinion the back bone of the resort. They work early mornings to late at night. They keep you entertained and having fun all day from pool side games to the nightly shows even keeping the party going in the disco. Hulu hulu your dance moves are suuuuuper, darling, Pepsi, wifi, road runner, and the rest of the crew your the best. And a very special shout out to Barbie. She was in charge of the kids club and the kids in our group absolutely loved her. They loved being apart of the shows she really is amazing. She made our baby simba a star lol. The beach here wasnt the best as it is unsheltered and windy so the ocean is pretty choppy and it brings up some seaweed The beach itself is wide and there is lots of shade and sun. On calmer days the water is still warm and beautiful. Just not the white sand crystal clear waters youll see other place but this is to be excpected in puerto plata. it was definitely more or a pool vacation. Normally I would deduct a star for this but everything else made up for it and its still definitely a 5 star. Thank you to all the staff at ICD for an amazing vacation. I look forward to seeing you all again in the years to come

    A huge disappointment

    Reviewed by Apervezny(New York City, New York) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We arrived here today, Feb 16 2020 at 4:30 pm. We booked two rooms. One of the rooms has a strong big moldy smell and we notified the hotel. They agreed there was a smell and took us to another room which had the same smell and a very loud air conditioner. So we asked to give us an another room as we didn’t want to risk exposing the kids to the mold. We were told there were no other rooms. The person, Ramy, assigned you us told us he couples do anything else for us as he’s is just a small employee and the bosses were the only ones who could help but they weren’t there and wouldn’t do anything anyway as they don’t care. We understand it’s a big hotel and we are just one customer so it doesn’t matter for them but for us this is the first day of our vacation and all 6 of us are now not only disappointed and stressed but also incredibly frustrated. Wish this hotel had a better service. Unfortunately we already here and can’t leave right now but we will never come back here again.