Garza Blanca Preserve Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2357 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Skip the Sales Presentation

    Reviewed by galijoshandarielleg() on Nov 21, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We got here last night. The property is nice, the rooms clean and large, the breakfast buffet is decent and the staff is friendly. Why 3 stars? In exchange for a discount card and discounted massages, we agreed to attend a sales presentation about their time-share/membership program. The person who arranged it knew full well that we were headed out to a hike at 10 sharp (organized by the hotel), and told us we could listen to the presentation as we were eating breakfast. Instead, this morning we were taken to the sales office just before 9, told that the presentation would take 75 minutes, and that we would not be able to have breakfast at the same time. We walked out. The whole thing felt dishonest and shady.

    Superb Service and food

    Reviewed by timdR6538TA(Mississauga, Canada) on Nov 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We've been to many all inclusive resorts and while this resort is not specifically sold as an all inclusive far as we understand, I must say its service is way above many. You're made to feel that your #1 here , this is our experience. We have to thank Alex at the Italian restaurant for making our three night in a row visit at the restaurant better each night. Keeping our wine glass full and making sure that we were happy as each night went on. The food was so tasty we have no complaints to offer, try the Chicken Marcela. While at the pool Ricardo made sure we were well taken care of, he had a specialty coffee made for my wife and also ensured that my drinks were fill as required. We ate twice at Bocados Steak house which was also perfect, steaks cooked perfectly to order and even the asparagus was just right, best I've ever had, plus you can't beat the view. We were in room 4091B, this I feel was a great room with awesome view, Ultra Panoramic room they call it. Building 4 is your best bet during the construction, it did not bother us at all. Dont be put off by my cons, it's a great place to stay for food , accommodations and service. Pros Service Food quality Location View Facilities Friendly and helpful beach staff Premium alcohol Cons Construction only if your affected based on room placement Having to sign the bill even though you're all inclusive - just a small con. Road noise. No nightly entertainment if your looking for that to be part of your holidays. Any questions feel free to contact me.

    Gorgeous resort, 5 star accommodations, just shy of 5 star experience

    Reviewed by StephenSF2015(San Francisco, California) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Usually stay in old town but wanted a more resort like experience this trip. Was not disappointed by the Garza Blanca. Incredible property, right on the beach, lush and tropical, beautiful water and pools. Huge suites with beach views. Only 10 minutes to old town by cab which were always available day and night and only 7.50US. Would definitely recommend for anyone looking for a relaxing tropical getaway. Pros: Incredible property, views, pools, private beach. Huge very nicely done suites. Incredibly helpful and friendly staff. Only 10 minutes from old town. Things that could be improved or things to know: Lack of 24 hour room service. Everything on the property closes at 11 which since its far away from town isn’t great- would have loved a limited menu or some options available 24 hours. Food was OK, not bad but not great. I was expecting a little more given how great everything else at the property was. Lastly, it is a bit away from everything but only 10 minutes to town by cab. But if your used to staying in town and walking to stores, shops, off property restaurants you’ll have to take a cab to get anywhere.

    OVER THE TOP AMAZING VACATION/HOLIDAY!!!

    Reviewed by dflores1123(Austin, Texas) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    try to keep this post simple and helpful...book it now!! from the welcome with our concierge Amy to the check in with Orlando..this was the beginning to an amazing stay.. have to give a shout out early that made our stay the most memorable ever: LALO.. you were an amazing person and thank you for looking out for us everyday...your excitement, energy, and attitude took this vacation to the next level! thank you the service was over the top.. Angelo in transport was amazing and Daniel in the lower pool bar and middle bar always remembered who you are...enough about the amazing service..lets talk about the 5 star hotel.. Plenty of restaurants to choose:Italian, Mexican,Steakhouse, and Sushi...not one of the 4 dissapointed..try them all...i love food and they all were great!! liquor: usually at all inclusives they seperate the regular vs the upgrade package...here it seemed everyone was treated equally...you good order house or premium with no extra charge..of course premium wine is an extra charge.. transportation: there is a shuttle that runs from the upper towers to the main lobby with beach..or its a 6 min walk down stairs...its easy to get around the property...dont be fooled that towers are not on the beach...shuttles everywhere.. the property is situated in the most beautiful beach, forest, and mountains of PV..this is an amzing place to escape the sounds of the city and enjoy the surrounds of nature and pools...Garza Blanca is very well maintained with a staff that is there to assist you that you are taken care of always.. this is our first time to a Garza Blanca resort...it was amazing experience and it wont be the last time to this resort..see you in Cancun or Cabo!! can we bring LALO?? Thank you PV!!!!!!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Paradise!

    Reviewed by Brenda J() on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second time to Garza Blanca, and once again they hit it out of the ballpark. Luxury, excellent dining, and top notch service. Orlando checked us in and made every effort to make us comfortable and accommodate every need. We stayed on the beach in tower 3, and as usual the room was magnificent. The only small complaint was the beach. Last visit the sand was wonderful, and there were hardly any rocks. This visit, there were a lot more rocks, so definitely bring aquatic footwear. Dining was exquisite. We had breakfast brought to our room and served on our balcony, overlooking the ocean. We hung out on the beach and lived off of shrimp nachos during the day! We ate dinner at the steak house and Japanese restaurant. At Hiroshi, Abraham was our server and exceeded our expectations. One evening we ate dinner in town at El Palomar. That dining experience was absolutely wonderful too. Although many people were at the resort, it never felt crowded, rather private and exclusive. This property is absolute paradise, don’t hesitate to book!