Hard Rock Hotel Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7093 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Hard rock vallerta pool service

    Reviewed by cathyl361() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Day one and Rafael at the pool is awesome! Gonna be a great trip! He is always there with our drink of choice ... and with a smile. And makes great recommendations for dinner and lunch. We always appreciate the hard working team at Hard Rock.

    Staff at Hard Rock. Rockin the hospitality!!

    Reviewed by LYNDA D(CARROLL) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Luis (Snoop Dog). You are the best!! Great service. Great personality. Made me feel like a Queen !! See you in June !! Loco in Sunbar.. great service and kindness Luis at breakfast!! Wonderful Guadeloupe at breakfast so fantastic Activities pool staff!! Fun entertaining Front desk staff/ Rubi. Thank you Alma in spa.. thank you ?? All of you at Hard Rock raise the bar for amazing hospitality !! See you soon !!

    Already planning a return trip

    Reviewed by tweeksiecat(Dallas, Texas) on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my 3rd Hard Rock all-inclusive, and although the Riviera Maya property is hard to beat, Vallarta won me over in many areas. The beach is amazing with very attentive service. I enjoyed all of the restaurants, and our last night’s dinner at Ciao was top notch. For breakfast, both room service and The Market were delicious and fast (try the Chicken and Waffle sandwich). We booked a standard deluxe room which definitely exceeded my expectations. It was a quiet wing overlooking the large “Unleashed” green space, yet we still had a nice sunset view. My only negative is that the Sun Bar isn’t open during the day like at HRRM. Since it’s right there in the lobby, it would be a great spot to wait for your transport or watch sports on a rainy day, but the bar doesn’t open until 8pm I believe, so you have to go outside to get drinks. I want to give a shoutout to Eddi, Edu, Armando, and Erick, and the overall service from all staff was exceptional like I’ve come to expect across the Hard Rock brand. I will be back soon!

    Perfect vacation

    Reviewed by PCL212(Delafield, Wisconsin) on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We traveled to Hard Rock Vallarta and had a great vacation as always here. We have been here a few times over the years. Resort is beautiful and well maintained. The food is excellent. They have figured out how to do a smaller scale buffet for lunch while still taking health precautions. It is nice to have as an option. The staff is hard working and fun. We enjoy getting to know the staff. Norma and her staff with Lalo and Cesar were very accommodating to us. We spend all day by the pool. The entertainment staff was great with Bryan,Maui, Fefe, and Iris. The pool bar staff was always there to bring drinks. Octavio, Fernando, Israel, Zu, Leno,Gabriel, Edu, Jauregui. Ciao is a beautiful place by the beach to eat. Adrian and German were attentive. It is fun getting to know everyone. We leave tomorrow and are sad to go home. We were hesitant to leave the US with the testing requirements. The hotel arranged the testing and made it easy for us. I wasn’t concerned about getting sick here.

    Family vacation

    Reviewed by jasonpscanlon21(San Clemente, California) on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our stay at hard rock hotel was so great. Gabriel on the beach was one of our favorites and such a great server... wry quick and attentive. Eddie at Frida was awesome as well. Samuel at the Sun Bar was great! I would highly recommend this hotel for any family vacation