Majestic Mirage Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5879 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wedding celebration

    Reviewed by FrequentFlier684398(Dominican Republic) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The rooms are very spacious and elegant. I was very disappointed that such a nice place seems to have a shortage on pool towels. I have to save and use the same towel for 3 days. Not only me. We asked several employees and rack towels were all empty. Wonderful staff! Thanks

    Anniversary getaway

    Reviewed by Fiona C(Uxbridge) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our third trip to the Mirage, and for the second year we stayed for 14 days. I’m not sure we can ever come here for less than that we just love it so much. We celebrated our 20th anniversary and we weren’t disappointed. The food concierge is a wonderful addition and I know that I can eat safely at this resort. I have a few very serious allergies (shellfish is one) so being able to discuss this with someone and have them make me specific meals was fantastic! Room was amazing as usual and we had a few trips to the spa which was as always outstanding. Beach service was great and getting to know the staff and having a great time learning some Spanish is always fun! We will be back for sure, we love our Dominican family ??

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Majestic Mirage — Carlos

    Reviewed by Ryan T() on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a blast during our 5 day stay at Majestic Mirage. Our attendant, Carlos, was exceptional. Every day, he greeted us with a smile and a willingness to make our trip one of a kind. Thank you Carlos!

    A fair review with a BUT..

    Reviewed by sndsoulellis(Saucier, Mississippi) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This place is great. The service was friendly and exceptional. The butler service was also great. He took care of even small requests like having limes brought to the room to make drinks. The property is beautiful. The room was very clean and comfortable. We had the room with the rooftop jacuzzi. It was nice to go up in the morning and have a cup of coffee. Beach service was great and bottled water was easily available across the property. The beach itself was one of the best I’ve been to. A little rough at times and a touch of seaweed but nothing serious. Service and atmosphere at swim up bar was good and entertaining. Based on the above I would definitely visit again and almost feel bad about the rest of this review... BUT The food is a problem here. I’ve stayed at similarly priced resorts in the DR, Jamaica, Cabo and riviera maya and this place has the worst food hands down. All of the breakfast locations were ok. You just have to figure out what you like. Skillet cooked scrambled eggs with bacon cooked to order was a staple. Seafood restaurant: thawed out frozen food with little to no flavor. ( atmosphere and service was great) Steak house: the French onion soup is the best thing there. Don’t miss it. The problem is, that the soup was the best thing there. Don’t even waste your time with the “triple dipper” style appetizer. It would be subpar at chillis. Again, great service and atmosphere. Japanese: it was basic hibachi minus the flavor. Sushi was probably what you would expect based on location... bland and not good. Dominican Night: This looked great and we gave it a shot. Fixed big plates with samples of probably a dozen different items. Didn’t really love any of it but that can be a matter of personal taste. I even tried the goat ! (Ordered room service) Italian and French were closed on the nights we would have gone. Room Service: it was all terrible. Not even going to sugar coat it. Lunch buffet at the beach: here again beautiful scenery and great service but the food was just ok. In closing, if the food here was 20% better we would be back without a doubt. I can deal with “ok” food for the excellence of everything else but I couldn’t go back knowing how much better the food is at other similar resorts. Roberto was our butler. Great Guy!

    AMAZING time at the Majestic! Best service and staff!

    Reviewed by Jessica S() on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Can’t even really express how great of a time we had at the Majestic... from the moment we arrived to the moment we left, we had incredible service from genuine people who really care about you having the best time possible. Our butler, Luis Almarante, went above and beyond, making sure everything was perfect and gave us some sweet surprises as we celebrated our 20th anniversary- from details in our room to making sure he coordinated everything for us. We had a special lunch, Dominican style, and a romantic dinner on the shore of the beach, by moonlight... incredible. We had the privilege to meet and to taste the amazing food made by chef Manuel Santos... he killed it in the kitchen and served it up with a smile. Still drooling thinking about the food he prepared for us! And of course, can’t end this review without a shout out to our favorite server, Jose Luis Bautista, aka “Flaco Sexy”... he always made sure that we had fresh drinks in our hands and that we had everything we wanted. His smile and energy were infectious... we laughed, danced and had an amazing time with him. Everyone there was top notch in their customer service and the experience was unforgettable. We will be going back and seeking out our new friends who will guarantee the most incredible vacation experience possible.