Now Onyx Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5117 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing vacation/wedding experience

    Reviewed by elizabethf566(Saratoga Springs, United States) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an amazing time as a large family/friends group (50 people) for our wedding. Oscar our butler and Daury the preferred bartender went above and beyond with meeting all of our needs. Preferred amenities make the trip unforgettable.

    Great Birthday!

    Reviewed by Caroline R(NJ) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We booked this hotel as a long weekend getaway for my boyfriend’s 40th birthday. Before arriving, I emailed the hotel detailing his name and the day of my boyfriend’s birthday. They thought it was my birthday and it was even featured on the itinerary of events on the day we arrived. We thought it was funny! We booked a room with private pool, which was in the preferred adults section and had a butler. Our butler’s name was Angel Emilio Lizardo. He gave us a quick tour of the hotel and walked us to our room 5193. This room was beautiful and the perfect location. I let Angel know that my bf birthday was the next day and he went above and beyond! He decorated our room, booked our reservations, filled our Jacuzzi with bubbles and flowers. On the night of the birthday dinner, he arranged for a band to sing him a song and even brought a cake after dinner! He did a few other things as well. This was an unforgettable birthday celebration. The food was good and the people are the friendliest! Thank you to Nellis and the pool bar. Everyone we encountered, whether it was Honey with the entertainment team, to the waiters at all the restaurants, Quelbien at Hibachi, to Juan from the watersports. We were never asked to show proof that we had preferred access. If we would have been just roaming around and not been preferred, I don’t think it would have mattered much. One thing that could be improved was the entertainment. The beach party was supposed to start at 8:45 but did not start until 9:30. We were all just waiting around but once it started it was so much FUN! The fire show never happened. There was supposed to be games at the main pool which never happened. Not sure what was going on with these. The Dance shows were good. They just need to say something more about the dances and create a story as a transition to keep people engaged and maybe learning the history of the music. The humidity was insane as many other reviews have stated. Leaving the room temperature at 20 degrees Celsius seem to help. We brought Damprid to put in the closet and that helped keep our clothes fresh. All in all we had an amazing time and would definitely return!

    Very big surprise

    Reviewed by bobbyfdny(New York City, New York) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was concern about visiting the Dominican Republic. With all the bad stories in the news this year we were actually scared to go there. Our friends daughter was getting married at the Now Onyx so our mind was made up for us. Everything about this place was great. The resort is beautiful, the beach is on my list of top ten and we have been to over 75 beaches. The employees at the resort were terrific. Actually had a lot of fun trying out my high school Spanish with the workers at the beach and shops. You will be surprised how a little effort in that respect goes so far. I was also very impressed with the wonderful job they did with our friends wedding. I was actually beautiful. If I can say anything negative about this place is that the hot food could be hotter and the cold stuff like ice cream could be colder. Otherwise, all I can say is that I wish we had more than three days to stay there. On a final note our butler Nelson was great. Not that we needed a butler but he was there for anything we needed and checked up on us to make sure things were good.

    Individual ratings:

    Location

    Location-5

    Service

    Service-4

    Wonderful vacation, cant wait to come back

    Reviewed by eveepee11() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I spent a week at Now Onyx in Punta Cana and had an amazing time. The beach and pools were beautiful, restaurants delicious, and service always friendly and professional. We decided to go for the adults only junior suite with private pool and we are so glad we did. It allowed us to take late night dips and enjoy being in the sun while enjoying our privacy. Servers even came up to our pool to bring us drinks, it was perfect. The suite included the Preferred Club perks, one being our own personal butler named Gabriel who was very friendly and available to answer our questions at any time. All guests also have access to the neighbor resort Breathless which was an added bonus but honestly Now Onyx had all that we could have asked for. We would absolutely visit again or go to another Now resort. The photos attached are of our private pool.

    Onyx resort

    Reviewed by ryanbN372MQ() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I enjoyed our stay very much. The food was excellent and the drinks were strong just the way we like them. Our butler (oscar) was very helpful and went out of his way to make sure our stay was perfect. Highly recommend him as a butler. We will definitely be back.