Grand Palladium Palace Resort, Spa and Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 9050 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Stunning

    Reviewed by Laura1688(Essex) on Dec 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Booked hotel for our honeymoon, and have no regrets. Staff, pools, food, room, service ..... everything was perfect. The beach was great but the sea was a little too rough for me! So long as you make it clear to the sales people on the beach that you are not interested, they do tend to leave you alone. We loved every bit of the resort. We have never been all-inclusive before so for us it was amazing. We look forward to returning to the hotel one day. The hotel knew it was our honeymoon and decorated our door and left us a gift in the room, nice touch. Well done to all that work there, even the grounds of the resort are kept spotless. If all Grand Palladium's are like this one, we won't ever choose any other hotel group.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    If John Smith's did Honeymoon's...

    Reviewed by iameffs() on Dec 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I wasn't sure what to expect, as my wife and I have never been to the Caribbean. It was a short transfer from the airport, to the Grand Palladium Palace Hotel, around 20-25 minutes. As we pulled up to the main entrance, and into the resort, the reactions of the other passengers, told us we'd be in for a treat. The grounds were excellent, the lighting as you drive in, makes it feel as if you are in a movie. We hopped of the bus, in total awe of our surroundings, are bags were offloaded by the amazingly dressed porters. We were ushered to the check in desk, and treated to a special Dominican drink (Mamajuana), fellas be careful it's called the baby maker!!! We were then taken to our room, and our bags were brought up behind us. The duplex apartment, with jacuzzi bath, 2 bathroom, with upstairs living room, was amazing. The pictures we used to choose it, were excellent and extremely accurate. These holidays are sometimes great at the beginning, and tail off towards the end, but not here. The service was maintained to such a high standard throughout. The staff at the Sports bar, are amazing bringing you drinks, and making sure we were fed, really taking care of us. Also a special mention to "Big Willi", at the bar in the lobby, remembered every drink we were drinking, and had them ready for us as we would be walking towards him, (dont ask me how he did it... absolute magic). Last but by no means least the hospitality team, and Dolores in particular, she was amazing with us, the honeymoon gifts, his and hers t-shirts, and the late check out, were such nice touches to an already unbelievable stay. I will, and do reccomend the Grand Palladium Palace Hotel, to any and everyone thinking of coming to the Dominican Republic. Definite 5-Stars from me *****

    A great Honeymoon experience

    Reviewed by g0dscreati0n(London, United Kingdom) on Dec 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We chose the palladium palace for our honeymoon destination (rather last minute) and we were blown away by the hospitality and quality of service and amenities. The palace is defo the best of the palladium resorts (minus TRS TUrquesa which is the adult only resort next door and very exclusive). The breakfast buffet was outstanding - esp as they had plantain on the menu! Haha! Lunch options were plenty and there were at least 8 A la Carte restaurant choices. We aren’t once to lounge by the beach but we went for a stroll and it was delightful. Dolores from reception treated us so well. Despite not specifying on our booking that we were here for our honeymoon, once we advised her halfway into our holiday she ensured champagne was sent to our room and provided us with the cutest honeymoon gifts. She definitely added a wonderful unexpected personal touch. All the staff were also super friendly and couldn’t do enough for us! Considering it was our first time in the Caribbean we are defo excited to come back and visit. Oh and our room - we opted for a duplex apparent with a jucuzzi bath and balcony - all I can say is it was top notch, esp as the upstairs had an additional tv for the mr to watch his all important Manchester United match whilst I chilled and watched a RomCom! I cannot say thank you enough to the palladium palace for a wonderful and memorable stay!

    WORST STAY EVER!!!!

    Reviewed by osocurious518(Washington DC, District of Columbia) on Dec 01, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I have been to Punta Cana at least 5 times, but this was my WORST STAY EVER!!!! Service was poor, at BEST! Food was NOT readily available. There was NO service at the pools nor on the beach. Entertainment was likewise HORRIBLE!!!! Cleanliness was also poor in the rooms & in the bathrooms that didn’t have paper. Even as I’m writing this post, no one has come to take my order (at least 30 minutes) Spend your hard earned dollars elsewhere!!!!!

    My vacation in Punta cana

    Reviewed by Mccallumr4() on Dec 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My vacation in Punta Cana was amaizing. We had good service including one bar tender that made friend with my daughter very easily. His name was William he was out of the palace pool, he was very welcoming an good with all ages. We had a great time we spend most of our time at william pool. Hope u enjoy