Paradisus Punta Cana Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 15868 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wonderful family vacation

    Reviewed by kjw199() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We thought the Paradisus was a beautiful hotel, the grounds are very well kept, the beach is gorgeous and very kid friendly. We travelled with our kids ages 9,8 & 2 and found there was something for all of them to enjoy. I love the little touches like they had loads of beach toys for the kids to borrow. The staff really do make a real effort for the kids. Lancelot and his colleague were particularly great with my kids when they were playing in the pool, making a big fuss of them and letting them enjoy the paddle boards. We had 2 adjoining rooms with Oscar Moya as our concierge. Our rooms were great loads of space and always kept beautifully clean. Oscar was great at looking after our everyday needs/reservations but he went above and beyond anything I could have asked for when our son got unexpectedly sick. He was with us helping us with the Drs and making sure that our other children were cared for while we were looking after our son. I can't thank him enough. I would definitely recommend this hotel and you know you are in good hands if you are lucky enough to have Oscar looking after you.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Great visit

    Reviewed by cjohnvmi11() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great time at this resort. Severo Botes provided excellent service and was very enthusiastic in helping us ! Dinner at this resort has been amazing and i highly recommend this resort. We have had so much fun !

    Excellent vacation

    Reviewed by Anthony H() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We absolutely had a fantastic trip at Paradisus! Great staff at the resort, Santo Polanco, Edwin Canario & Ocar DeLacruz attended to all of our needs. These gentlemen made us feel like family. We definitely plan on returning in the near future and we will recommended Paradisus to all of our friends and family! Thank you for such a memorable trips!

    A true Paradise

    Reviewed by MannyG4(Woodbridge, Canada) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited Paradisus Punta Cana for the second time. Coincidence or not, we were assigned the exact same room as previously. Wonderful. The resort has everything we can ask for, a variety of restaurants, our favoured is the VENTÓ, fabulous food. A very big pool 4 to 5 ft deep throughout with all amenities and daily activities for adults and children. The resort is not brand new but, you would not be able to tell since the grounds and buildings have been kept in perfect condition. We would like to thank all of the staff everywhere in the resort for their service, their smiles and constant courtesy. One person that stood out each and every day was EDWIN CANARIO, a fantastic person that went out of his way to please our family with all our needs. I would also recognize SANTO POLANCO, who was equally courteous and attentive. NOTE TO MANAGEMENT - in our desire to tip everyone, we soon run out of small US bills. Regrettably the front desk, constantly declined to assist with change, saying they never have much (often no) change. By having enough change available the resort would be helping Customers, Staff and the Resort. Think...

    Beautiful resort, friendly staff

    Reviewed by N6910RBkellyr(Bavaro, Dominican Republic) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came to the resort for some rest and relaxation, and to celebrate my 40th birthday, so we splurged and got royal service which includes a butler. It was well worth it! Our butler, Victor Agramonte, made sure we had everything we needed, and spoiled me on my special day! From my special request of pink champagne, to rose petals on the bed, to a birthday cake and snack plate special delivered! He had everything covered! He truly treated us like royalty, even on the days it was not my birthday! He made all of our reservations, gave us tips on things to do, and spa services. The resort is beautiful, the restaurants are delicious. I recommend having dinner once at passions! It was an absolutely incredible dining experience! It was especially nice to have an adults only restaurants, pool and beach available only to royal service guests! I came to get away from it all and I certainly did! I will be back again and maybe next time I’ll bring my husband!

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