Azul Beach Resort Riviera Cancun, by Karisma reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

15202 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Unforgettable holiday

Em7757 (Devon, United Kingdom) on Apr 19, 2024

This was our first holiday in over 20 years. An amazing experience, excellent hotel and staff, all staff so friendly, nothing is too much. Especially Marina who was one of the housekeepers. She was amazing, friendly, professional and a great sense of humor. Our room was always spotless and smelt amazing. Also we were lucky enough to have Alexei, one of the concierges looking after us if we needed anything or had any questions. Nothing was too much and again she was friendly hardworking, professional, a massive credit to Azul beach. Aware all the staff. The food was excellent with a a great selection and service every day. We were sad to say goodbye but we will definitely be returning. If I could give a score of 10/10 I would.

TripAdvisor users rated this property 5 out of 5

Vacation at Azul resort

Kelly E (Fort Wayne, Indiana) on Apr 19, 2024

This was an excellent resort. The hotel, restaurants, and pool areas were very clean, and our room was very nice and spacious. The views of the beach were amazing. The selection of restaurants was great as well. Very diverse selections. I will definitely stay here in the future!

TripAdvisor users rated this property 5 out of 5

Excellent service for large group

Meander48271637719 on Apr 18, 2024

We had our wedding at Azul resort and it was perfect! We had a large group (45) and have received great feedback from them also. Everything was great - from the food, drinks, rooms, staff, activities and of course our wedding coordinator (Yirem). We’ve been to many resorts and this is one of the best experiences we’ve had yet!

TripAdvisor users rated this property 5 out of 5

Great experience at Azul Beach

Honeybun247 (Jersey, United Kingdom) on Apr 18, 2024

Azul Beach Hotel exceeded all our expectations. The staff, especially Betsy, Azeal, Javier, and Alexandria, were incredibly friendly and accommodating. The vibes were great, and the food was delicious. Overall, a fantastic experience and we would be excited to visit again.

TripAdvisor users rated this property 5 out of 5

Look for Omar

dylan w (Chacmuchuch, Mexico) on Apr 16, 2024

When you have the opportunity, come to Omar from the entertainment team, he is very friendly and will guide you in whatever you need. From some advice for a trip outside the hotel to explaining and listing the activities that happen inside it Speaking of the activities 100% recommended, don't miss the night shows, they have great variety and quality

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