Grand Palladium Kantenah Resort & Spa
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Pool chairs
Aerial view of beach
Bamboo restaurant
Ribs & More
Fitness centre
Gran Azul buffet
El Ranchito park
Punta Emilia
Spa pools
Mare Nostrum
Colonial bar
Aquatic park
Mini club
Lobby bar
Laguna buffet
Meeting room
Bamboo
Pool
La Adelita
Spa pools outdoor
Kabah buffet
El Ranchito
Baby club
Tikal buffet
El Dorado
Aquatic park
Lobby
La Laguna
Portofino
Beach wedding
Sumptuori
Spa
Hacienda buffet
Hemingway bar
Pool
Pool chairs
Aerial view of beach
Bamboo restaurant
Ribs & More
Fitness centre
Gran Azul buffet
El Ranchito park
Punta Emilia
Spa pools
Mare Nostrum
Colonial bar
Aquatic park
Mini club
Lobby bar
Laguna buffet
Meeting room
Bamboo
Pool
La Adelita
Spa pools outdoor
Kabah buffet
El Ranchito
Baby club
Tikal buffet
El Dorado
Aquatic park
Lobby
La Laguna
Portofino
Beach wedding
Sumptuori
Spa
Hacienda buffet
Hemingway bar
Pool
TripAdvisor rating from 6779 reviews
Overview
The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium Kantenah Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Nightly entertainment
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.25 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Room service
- Safe
- TV
Select a room type:
Deluxe room includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Jetted tub
Deluxe Room
Deluxe Bathroom
Deluxe Room
Deluxe Bathroom
Junior Suite includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Jetted tub
- Bathrobe and slippers
Junior Suite
Junior Suite Sitting Area
Junior Suite
Junior Suite Sitting Area
Romance Villa Suite includes:
Room includes:
- 1 king bed and 1 sofa bed
- Garden view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Bathrobe & Slippers
- Outdoor shower
Romance Villa Suite
Romance Villa Suite Bathroom
Romance Villa Suite Bathroom
Romance Villa Suite
Romance Villa Suite Bathroom
Romance Villa Suite Bathroom
Amenities & activities
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark
Baby Club
Located in the "El Ranchito" Mini Club, little ones from 1 to 3 years old will be able to play at their ease, both indoors and outdoors, thanks to the staff who are highly trained in caring for children of this age.
Open from: 9:00 a.m. to 8:00 p.m.
Age range: 1 to 3
El Ranchito Mini Club
From the arts and crafts room to the video games and volleyball, the El Ranchito Mini Club has outdoor and indoor facilities so that children aged between 4 and 12 years can also enjoy their holidays in a magical setting. For those who want to learn, they offer an eco tour of the Resort to find out about the culture, flora and fauna of the area.
The Raggs characters invite families here for a very special Palladium entertainment experience, where children come first. Play at Palladium with Raggs is an amazing program where the colorful, canine puppies entertain guests all throughout the resort. Whether they are singing by the pool, dancing in the lobbies, posing for photos at the beach or reading stories at the Mini-Club, fun is guaranteed.
Open from: 9:00 a.m. to 11:00 p.m.
Age range: 4 to 12
Black & White Teens Club
Teenagers tend to have very specific tastes and are also very demanding. This is why the Grand Palladium Resorts Complex in Riviera Maya has an exclusive club just for teenagers aged between 13 and 19 years. Here they will find a video games lounge, pool tables, table football and even an exclusive disco just for them twice a week!
Open from: 11:00 a.m. to 12:00 a.m.
Age range: 13 to 19
Age ranges
- Children ages: 3 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
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El Rinconcito |
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Kantenah |
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Churchill |
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Hemingway |
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La Jarra |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Tikal |
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La Laguna |
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Kabah |
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El Gran Azul |
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El Dorado |
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La Adelita |
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Portofino |
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La Lola |
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Ribs & More |
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Opavao |
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Mare Nostrum |
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Sumptuori |
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Punta Emilia |
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La Hacienda |
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Facilities
- Rooms: 422
- Villas: 11
- Built in: 2002
- Renovated in: 2012
Health and wellness
- Fitness centre: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
Location
Carretera Chetumal
Puerto Juarez Km, 256-100
Riviera Maya, Mexico
+52 9845772100
86 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools and recreation
Pools
- Adult-only pools: 2
- Kids' pools: 1
- Outdoor pools: 7
- Water slides: Included
Golf
- Mini golf: On site
Water sports
- Dive shop: On site ($)
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Snorkeling: On site
Other sports
- Aerobics: On site
- Tennis courts: On site
Other activities
- Arts and crafts: On site
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
- Volleyball
- Shuffleboard
- Billiards
- Basketball
- Darts
- Archery
- Soccer
- Air rifle shooting
- Zumba
- Ping-pong
Shops and services
- 24 hour front desk
- ATM ($)
- Business centre ($)
- Catholic wedding chapel ($)
- Currency exchange ($)
- Dry cleaning ($)
- Gift shop ($)
- Laundry services ($)
- Medical services available ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Wedding chapel ($)
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
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- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
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- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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