Sandos Caracol Eco Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 18325 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Perfecto

    Reviewed by LittleBritian(Christchurch, New Zealand) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We started our Honeymoon at Sandos Caracol and were blown away by the friendliness of all the staff. The resort is beautiful, everything you could wish for. A special shout out to Viktor & Carlos at Fogo de Brazil restaurant you guys are amazing. Thank you for lots of laughter, smiles and great service. We came and strangers and are leaving as friends. Would highly recommend, will definitely be back

    great stay for vacation

    Reviewed by imxselection() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I went to the Sandos Caracol Eco Resort for our 2 weeks vacation. It is a nice mixture between luxus and nature, they are also very active in wildlife protection. The hotel is very nice for every kind of stay. They have an adult section, family section and an eco area. They have plenty of facilities (gym,spa,different restaurents+bars). There are multiple activities at the main pool and beach area (sports like volleyball/basketball/soccer, but also dancing, singing,...), which were coordinated mostly by 5 employees/entertainers/animators. Above all Abraham attracted attention through his good mood, his friendliness and his commitment. The Restaurante La Laguna has next to a big variation of food an awesome waiter team. They are very kind and especially our waiter Cesar Morales always looked out for us. I can recommend a stay in this hotel due to the versatile possibilities and the great personnel.

    Amazing

    Reviewed by Inola T() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I came to Mexico for our last family vacation together and chose Sandos because they have a lot of things to offer for their guests. You can decide between multiple bars and restaurants and they also have 3 pools. The waiters at La Laguna are super nice and Cesar Morales took care of us the whole time. There’s an adult pool for those who like a more quite time and another one with a pool bar an fantastic animators like Abraham who gave us dancing lessons and played different pool games with the guests. You can also see a lot of cute animals like coatis and monkeys running around.

    A review written by the children..

    Reviewed by lorraine3991() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My children (aged 7 and 9) have asked to be able to write a review of Sansos Eco Caracol resort. This is what they had to say: If you want great food then go to Sandos. If your mum and dad want to go to the spa then there is a brilliant kids club to send your children to. Its a good resort for all the family because there are activities everyone will want to do (making clay, snorkelling in cenotes, feeding animals and much much more). Brilliant hotel room including bunk beds for the children and a big bed for the adults. Great service and everything you could ever wish for to make your dreams come true. ...Think they had a great holiday!!

    Amazing

    Reviewed by Greeny2019mex(Ashington, United Kingdom) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    5***** we were there for 2 weeks not long Been home. We had the best time amazing hotel staff always happy to help, very greatful especially to the entertainment staff they were outstanding when it came to our son age 7 always keepin him busy in the pool in the night time and at kids club. The girls and guys were fantastic my son had the best time - would highly recommend this place it’s auch a miss- plenty places to eat and drink always entertainment around pool

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5