Barceló San Jose

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2291 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Very nice - cannot check in until 2pm

    Reviewed by califclasy() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Barcelo San Jose is a very nice hotel. The grounds are beautiful, employees are very helpful and friendly. We arrived from Los Angeles at 6am, got to the hotel around 7am and had to wait until 2pm to get our room. We booked through AAA and had been told that our party of 9 would be able to check in upon arrival. We walked the grounds, strolled through the souvenir shop and waited in the lovely lobby that has open windows. Our stay was great just wish we would've known about the wait. We would've made plans to have our luggage held and gone into town. Will know next time! Overall it was a great stay and I would recommend this hotel to everyone.

    Frequent Barcelo travelor

    Reviewed by waltphil(Sacramento, California) on Sep 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is an excellent hotel, clean, well maintained, good restaurants, friendly and helpful staff, professional service. Recommend going for the "breakfast included" feature. Also, I like to upgrade to Premium,

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Perfect Hotel

    Reviewed by nbmount(Cambridge, Canada) on Sep 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here before an early flight home and were very pleased with the hotel. The room was very clean and comfortable, the pool area was excellent and the room service food was amazing. The shuttle they provided to the airport was on time and went smoothly.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Cruise

    Reviewed by Perry32163() on Sep 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staff was exceptional especially the waiters in the cafe and pool bar. The staff spoke excellent English and were very patient and helpful with our broken Spanish. We were surprised how pleasent Costa Rica' s weather is in August.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Worst hotel ever

    Reviewed by Psynaut(Scottsdale, Arizona) on Sep 04, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My flight was late, I arrived in San Jose after midnight, so Expedia would not let me book a room for that night. So, I did a search, and went to this hotel, which showed the room I wanted at $64.00 per night. When I got there they told me it was $110.00 and they said that I could have booked at %64.00 before midnight, or any other day at $64.00 But since I walked in to the front desk and asked for the room it would be $110.00 for the night. For that much I could have stayed at some of the nicest hotels in San Jose, but it was 2 AM, so I took the room. What a scam. The photos speak for themselves, The place is a complete dump. for $64 a night, it would have gotten 3's, but for $110.00 it deserves only 1's. Wore yet, when I got to the room, room service (24 hours) didn't answer the phone, so I had to go to the front desk to order room service. The curtain rod was broken and fell off when I pulled on it. The carpet had a huge stain in the middle of the room. Even the shampoo and body wash weren't labeled... I never did figure out which was which. This was easily the worst hotel experience I have ever had... period, by a long shot.

    Individual ratings:

    Location

    Location-1

    Service

    Service-1