Roc Arenas Doradas

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 4291 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    WOW! The Renovations Are Spectacular!

    Reviewed by Prism_Wings(Toronto, Canada) on Nov 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Well, I have been coming here for 18 years and now the hotel is more beautiful than it has ever been. See my photos. The amazing staff and entertainers have ramped up their game. Daysi, Daniel, Queen Yuya, Grete, Danilo, wow! I never want to leave. The food and the amazing chefs and servers, so many people to name! Everyone important to my happiness here. Ariel, Lisandra, Yahoney, Adalys, the truly talented Coffee Crew... Bertica, and the management. Covid safety at every turn. I wanna stayyyyy!!!!!!

    Moms escapade

    Reviewed by Erishkigal(Montreal, Canada) on Aug 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My first trip to Cuba! Having an idea of the situation in Cuba and what is easily or not available I knew to set my expectations at the right place. This hotel comes in a compound setting of two storey high building blocks, each housing about 20 to 30 rooms. There is nothing fancy but everything is comfortable for a good night sleep and that is all that is needed. Food is the same nothing fancy but you will not be hungry. Staff was nice and friendlier if you speak Spanish. Mariesol at the pool kitchen is an angel! I do understand the staff’s annoyance with Canadian/Quebec visitors. Open bar 24h makes people crude. My only low point was the DJ in the discotheque he was not clientele savvy.

    Best Hotel in Varadero

    Reviewed by odette s(Toronto, Canada) on Jun 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you are looking for hotel with great service and amazing entertainment team this is the place for you! I have been to most of the hotels in Varadero but once you stay a ROC you will always come back ( 10 times in the last two years). From the time you come in the ladies at reception, the lobby bar, the cafe bar, in the buffet and the beach bar the service is truly amazing! I have to give a special thanks to Danilo, Yuya, Lazaro, Anolbis, Yas and all of the team members they work all day and evening to keep the guests happy with the activities and that keeps us coming back! Beautiful grounds and beach!

    Great hotel

    Reviewed by Michelinedaigle(Moncton, Canada) on May 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hi guys, just want to give a BIG SHOOT OUT to the staff at the Roc!!!!! Just adore Yas, Juliana,Ariel, Osleidys,Yoly and many more!!!! Thank you for taking such good care of us. Was suppose to have gone in April but had to cancel because of pandemic. This would have been my fourth time there..Really enjoy hanging out by the pool and of course the beach is great....The room are nice and clean. What a feeling it was to go by the pool our first day and get a BIG WELCOME over the speaker by YAS!!!!!! We will never forget that. Never has issues with the food...Very nice cooks, even delivered to my table one day.. WOW what service...Hope to see you all soon!!!!!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    The best resort ever! Got cancelled because of Covid 19.....would have been our 5th time there!

    Reviewed by Daigle P(Moncton, Canada) on Apr 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I am sad to see that our 5th trip to Roc Arenas Doradas has been cancelled due to Covid 19....but we cannot wait to rebook our home away from home ! We miss our dear friends !! And pray for everyones saftey! This place is amaizing and the satff is top notch ! The entertainment team is the best of the best!! Yas De La Torre Mirabal is the best to keep everyone busy and feel loved and appreciated! And is the best entertainer with a big heart!He is always making sure your needs are met!! If you have any issues he will help with anything!! He is not just an entertainer he us there for you the guests!! He is a big ball.of fun! Also a shoutout to Yuya and Yordanka aslo with the entertainment team you are all so wonderful! Yuliana from the Italian a la carte you are by far the best waitress always so kind and attentive!! To Ariel our bellhop....your smile is contagious and your kindness will never be forgotten...and to all the front desk people Osleidys...taking her time to accomodate all.our needs and Yoly for looking after us...and Zoya and Merilys miss you all so much! This place is the best resirt ...always great food awsome entertainment and amazing amazing people! There are so many others I could mention but I only have so much room ! Cant wait to rebook!! Sooner rather then later! Love you all!