Looking to change or cancel your booking because of Coronavirus, COVID-19?

You can change or cancel your WestJet Vacation package for no fee.

  • If booked directly with WestJet Vacations, contact us.
  • If you booked through a Travel Agent (online or directly), Corporate Travel arranger, or another airline, please contact them directly.

Flexible change/cancel policy

Thank you for your continued trust as we provide safe and flexible travel options.

Why WestJet Vacations

As your trusted vacation provider, we offer great value. And that makes the decision easy.

Whether you’re looking for an all-inclusive vacation or a quick 3 to 5-day getaway, WestJet Vacations provides the flexibility you need to love where you’re going. Choose from a variety of affordable, bespoke vacations to more than 60 destinations with over 800 carefully curated hotels, resorts, condos and villas across the Caribbean, Central America, Mexico and the United States. We pride ourselves on sourcing the best travel deals and offers from partners that are as invested in making your vacation memorable as much as we are!

Reviews speak the truth – thank you to our Guests

WestJet is proud to be recognized for three years running as Best Airline in Canada and awarded among travellers’ favorite Mid-Sized Airlines in North America in the 2019 TripAdvisor Travellers’ Choice awards. Based on authentic reviews from our guests, these awards are a tribute to the hard work and care provided by our 14,000 WestJetters.

Awards

What to expect with WestJet Vacations

 

Extensive, reliable flight schedules Find flight times and dates that work for you
No overbooked flights Means a confirmed seat for you
WestJet Connect Inflight Entertainment Access to Internet packages and hundreds of hours of complimentary TV shows and movies across devices1
Private Transfers and Extras Upgrade to a private transfer on the “Extras” page when you book to enjoy VIP service
Star Ratings 2-5 Select from budget to superior accommodations

Jump start that vacation feeling with Premium

Why wait until you arrive when you can elevate your experience before you go? Upgrade to a Premium fare and sit comfortably with extra leg and elbow room, onboard food and beverage options as well as advanced boarding and two checked bags4. For any questions you may have once you’ve arrived, our in-destination guest support is happy to help with the same WestJet service you’ve come to expect. Now, that’s service!

Have WestJet Rewards, will travel

Make sure to add your WestJet Rewards ID to your booking and earn up to 2% back in WestJet dollars.2 Already have WestJet dollars? Redeem them with ease and travel anywhere, anytime, and with no blackout periods or maximum redemption amount.2 You can watch those savings grow even further with a WestJet RBC Mastercard.3

Did you know?
Effective August 20, 2018, twenty per cent of your individual base package price will now also count towards your annual qualifying spend with WestJet Rewards, getting you to Silver, Gold or Platinum status even sooner.2

Our extreme weather promise

Hurricanes or tropical storms can be devasting to those living in impacted areas and certainly unexpected weather can disrupt your travel plans. Rest assured, every WestJet Vacations package includes extreme weather protection at no extra charge to make travel changes as stress-free as possible with a variety of re-accommodation options.

In the event of extreme weather, contact us as early as possible to assist with necessary changes. Hurricane/tropical storm travel advisories are issued based on information provided by the Canadian Hurricane Centre or the (American) National Hurricane Center.

Star ratings assigned to hotels offered across our network are regularly reviewed and closely monitored by our team of hotel and destination specialists. Hotel facilities, amenities and services offered by our partners are all considered as we help select a property to meet your vacation needs. Hotel service standards, accommodation, and food & beverage may vary from one country to the next, so it’s important to research WestJet Vacation properties before booking your next getaway.

2 star: Budget accommodation with limited facilities and services.

2.5 star: This hotel is rated between 2 and 3 stars. 2 star - Budget accommodation with limited facilities and services. 3 star - Standard accommodation with basic facilities and limited services.

3 star: Standard accommodation with basic facilities and limited services.

3.5 star: This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

4 star: Quality accommodation with a variety of facilities and services.

4.5 star: This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

5 star: Exceptional accommodation with superior facilities and services.