COVID-19 testing

Updated January 7, 2022

Countries around the world are responding in their own way with different testing requirements for travellers. Depending on your flight origin and destination, a negative COVID-19 test may be required. Proof of recovery may be accepted, and additional forms, quarantining or follow-up tests may also be required. Types of tests accepted vary by country. Be sure to check all entry requirements for each flight in your itinerary, and familiarize yourself with our current travel policies.

Note: Testing information and requirements listed on westjet.com is not meant to replace the information provided by official government sources and authorities. While we aim to keep the information on this website updated, it is the guest’s responsibility to ensure they meet all requirements for travel. 

Regulatory requirements

Domestic and international departures

Vaccination requirements: Beginning November 30th, 2021, all air travellers, 12 years of age plus 4 months or older, be fully vaccinated in order to board. Be prepared at any point in your journey to show your official proof of vaccination, and wear a mask at all times on board, besides eating and drinking.

If you are leaving Canada for the USA or another country, familiarize yourself with the entry requirements of your destination, and make sure you have the proper COVID-19 test results ready.

International arrivals coming to Canada

Guests taking international trips (of any duration) 5 years of age and over, must present an approved COVID-19 molecular test result that was taken outside of Canada before boarding their return flight to Canada. This includes Canadian Citizens, Permanent Residents or persons registered under the Indian Act. Double-vaccinated guests must still present test results.

 

Government of Canada official information

Your options for COVID-19 testing

Once you know which test is needed for your travel itinerary, where can you get one? There are several choices. The right choice for you will depend on your location, dates of travel, and preference for self-administered test or lab test. 

How and where to get a COVID-19 self-administered test kit

WestJet has partnered with healthcare services provider AZOVA to offer convenient molecular self-testing kits that meet the entry requirements of almost all countries. Their molecular tests can be purchased online, shipped to you, and kept until ready to use. Self-testing kits are a convenient option to buy beforehand and take with you to your destination. You administer the test at a location of your choice, with an online video observation from a testing proctor who will guide you through the process. Results are typically ready within 30 minutes.

How and where to get a COVID-19 lab test

Additionally, AZOVA has partnered with a network of labs in Canada and other countries to offer in-person molecular and antigen testing.

Get an in-person test at an AZOVA partner lab in Canada (molecular or antigen)

Get an in-person test at an AZOVA partner lab outside Canada (molecular or antigen)

Other lab options for testing in Canada

Guests have other options for COVID-19 lab testing in Canada beyond those recommended by AZOVA. We have identified some of these below. If none of these locations are near you, please conduct your own web search for more suitable options.  


Guests in BC 

 

Guests in Alberta

 

Guests in Saskatchewan

 

Guests in Ontario 

 

Guests in New Brunswick

For more labs that provide COVID-19 testing, check your Provincial healthcare website, or ask a local medical professional.

Testing in WestJet vacation destinations

In the event you are unable to find a lab with AZOVA, onsite COVID-19 testing options are available for Canadians at many hotels in WestJet vacation destinations, such as Cancun, Puerto Vallarta, Los Cabos, Huatulco, Mazatlán, Punta Cana, Puerto Plata, La Romana, Costa Rica, Jamaica and Barbados.

 Please confirm with the hotel front desk or guest services for further information.

Test results and delayed flights

How long is a COVID-19 test result good for? It depends where you are going. Each country decides their own window of acceptance for COVID-19 tests, with some being longer than others. 

If I get my test within the pre-departure testing period and my flight is delayed, will I still be allowed to board? 

Entering Canada 

The Government of Canada requires that your negative COVID-19 test be taken within 72 hours of the original scheduled departure time. If your flight is delayed, your test will be accepted.  

Entering the United States 

If the first flight in your trip is delayed past the one-day limit of testing because of a situation outside of your control (e.g., delays because of severe weather or aircraft mechanical problem):

  • If the delay is 24 hours or less past the one-day limit for testing, you do not need to be retested
  • If the delay is more than 24 hours past the one-day limit, then you do need to be retested

If a connecting flight in your trip is delayed past the one-day limit of testing due to a situation outside of your control (e.g., delays because of severe weather or aircraft mechanical problem):

  • If the delay is less than 48 hours past the one-day limit for testing, you do not need to be retested
  • If the delay is more than 48 hours past the one-day limit, then you do need to be retested

If a connecting flight in your trip is delayed past the one-day limit of testing due to a situation outside of your control (e.g., delays because of severe weather or aircraft mechanical problem):

  • If the delay is less than 48 hours past the one-day limit for testing, you do not need to be retested
  • If the delay is more than 48 hours past the one-day limit, then you will need to be retested

 

I have an upcoming flight booked, and I've just tested positive. What are my options?

If you have upcoming travel booked and you have tested positive for COVID-19, you are required to follow local public health instructions including any self-isolation or quarantine before you are able to travel. 

Once you are released from any self-isolation required under any government health order at your location, you may be able to travel if you meet the following requirements. 

For flights originating in Canada

Once you are released from any provincial or territorial health order, you are deemed to no longer have COVID-19 and are permitted to travel so long as you meet the requirements for the destination you are travelling to. 

For certain international jurisdictions where a valid COVID-19 test result is required to travel to, a positive PCR COVID-19 test result may suffice, however, documentation from a medical professional that you have recovered and are cleared for travel may be required along with the test. Please check the travel requirements for your destination.

For flights originating outside of Canada

If you have tested positive outside of Canada, you are required to follow all local public health guidelines. Once you are released from any self-isolation or quarantine, you will be able to travel back to Canada so long as you have one of the following documents: 

  • A negative PCR COVID-19 test result taken within 72-hours of your departure, or; 
  • A positive PCR COVID-19 test result taken between 10-180 days prior to your departure.
 
If you test positive and need to change your flight until you meet the requirements to fly 

See our flexible change/cancel policy.

 

If your flight departs in more than 24 hours

Visit our Manage Trips page or use the WestJet app, find your flight and select ‘change flight’.

If your flight departs in less than 24 hours

Please call our call center to make changes to your flight. We will rebook your flight for 10 days after you have tested positive.

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