TripAdvisor Traveler Rating

Beautiful property with friendly staff and good food. The pool is beyond amazing and great access to the beach. Nice bar inside and at the pool! Had great conversation with Delfin and Mark poolside and they suggested local area activities.

Overall we had a very pleasant stay at Itz'ana. This is one of the nicest hotels in Placencia, which is a great laid back destination for families. We rented a 3 bedroom villa on the beach, which was beautiful and right outside our villa. The inside of the villa was very comfortable. We asked for housekeeping each day, which the staff provided. One of the 3 pools in between the villa rooms was a bit green, the staff said it had been sitting unused for an extended period, as we came during the slower rainy season. They cleaned it and did some maintenance on the equipment, restoring it to swimmable condition. We had some ants in the main kitchen area and pointed it out to management, saying they would tell the staff about it, but this never got attended to. I think this is one of the realities of being in Belize. The pool area and restaurant were very comfortable and enjoyable. The staff definitely operate on "island time," nothing is rushed. The only negatives, being the slower rainy season, staffing was low, some things were closed or had limited hours. Despite that, all of the staff were accommodating. It was difficult sometimes to get someone at the hotel on the phone, Whatsapp or email are the preferred method of communication. They went out of their way to reschedule our domestic flight from Belize City after our incoming international flight was delayed and we missed our connection. All things being said, we would have no hesitation to return to Itz'ana!

Amazing stay! Stunning beach, friendly staff, clean rooms—perfect for a relaxing getaway in Placencia! Net Promoter Score (NPS): 10

Amazing pool! Great service nice room, great location. Food was great. People are lovely and the grounds are kept well. Get your spot at the pool early

Wonderful property and suites. The staff were friendly staff. Lots to do on the beach including corn hole, kayaks and paddle boards. High quality pool bar drinks served by friendly staff. The dinner menu was limited but everything was delicious.