All inclusive

Planet Hollywood Cancun by Royalton

Playa Mujeres 5.0

Overview

Vacation like a Star ™ at the famed Planet Hollywood Cancun by Royalton. Enjoy the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the STARS Kids Club, the world of flavors found in the Crave culinary program at themed restaurants and the pumped up PHit fitness program, Planet Hollywood Cancun by Royalton brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun.

Added value

Receive $500 in resort coupons when you book a vacation package by October 6, 2019 for travel until April 30, 2020 at the Planet Hollywood Beach Resort Cancun!

Resort coupons are redeemable for:

  • $100 towards a room upgrade
  • 2 x $50 off spa treatments (valid on spa treatments of 50 minutes or longer, not combinable)
  • $30 off Nexus Tours Experience (first excursion)
  • $20 off Nexus Tours Experience (second excursion)
  • 2 x $50 towards a resort upgrade (including private dinners, minibar rider upgrade, cabanas and more)
  • $50 off a PH Store purchase of logo merchandise (minimum purchase of $100)
  • 4 x $25 off wine and liquor purchases (not combinable)

Resort coupons will be distributed to guests upon arrival at the time of check-in. Please see hotel for full details on redemption.

Other Fees: Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

648

Rooms

Junior Suite
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Slippers
  • TV
  • Your Soundtrack™, program to pick your theme music for your stay in paradise
  • PH Spa™ bath amenities and hand-crafted Phabulous Bed™

Junior Suite Swim Out
  • 1 king bed, or 2 queen beds
  • Pool view
  • No more than 4 guests in the room
Junior Suite Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Slippers
  • TV
  • Your Soundtrack™, program to pick your theme music for your stay in paradise
  • PH Spa™ bath amenities and hand-crafted Phabulous Bed™

Star Class™ Junior Suite
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Star Class™ Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Slippers
  • TV
  • Your Soundtrack™, program to pick your theme music for your stay in paradise
  • PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Additional details

Star Class amenities include;

  •  Personalized Agent service for exceptional continuous assistance.
  •  Beach Agent services and assistance from sunrise to sunset.
  •  Instant messaging services with your Personal Agent.
  •  Priority reservations at specialty restaurants.
  •  Personalized and seamless check in and check out at the lounge.
  •  One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*.
  •  Access a variety of spa services at a preferential price of 20% off.                     
  •  Preferential room locations with the best views.
  •  Welcome bottle of sparkling wine on the house uncorked by your Personal Agent.
  •  Complimentary in-suite bottle of wine and a basket of fruits upon arrival.
  •  In-suite selection of fine liquors.
  •  Enhanced minibar restocked daily.
  •  In-suite coffee machine with specialty coffee pods.
  •  Premium set of bathroom amenities.
  •  Curated selection of top tier spirits.
  •  Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
  •  Access to the private Star Class™ Lounge, a haven of elegance.
  •  Distinctive wrist bracelet for recognition and privileges.
  •  Exclusive private pool for Star Class™ guests*.
  •  Exclusive beach area with bar-to-sun lounger waiter assistance.

*Availability dependent on the resort

Junior Suite Ocean View
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Slippers
  • TV
  • Your Soundtrack™, program to pick your theme music for your stay in paradise
  • PH Spa™ bath amenities and hand-crafted Phabulous Bed™

Entourage Suite
689 square feet
  • 1 king bed, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Entourage Suite
689 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Slippers
  • TV
  • Your Soundtrack™, program to pick your theme music for your stay in paradise
  • PH Spa™ bath amenities and hand-crafted Phabulous Bed™

Directors Suite 1 Bedroom
1227 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Directors Suite 1 Bedroom
1227 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Slippers
  • TV
  • Your Soundtrack™, program to pick your theme music for your stay in paradise
  • PH Spa™ bath amenities and hand-crafted Phabulous Bed™

Amenities


Location

Address
Crta Punta Sam, SM006 MZA Lote 07-08, Zona Costera Zona Municipal de Isla Mujeres, QRoo, Playa Mujeres, Quintana Roo, Mexico
Punta Sam, Carrertera, Mza 002, Lt.7, Salinas, 77400 Costa Mujeres, Q.R., Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.3
  • Location 4.4
  • Rooms 4.2
  • Service 4.3
  • Value 4.1
TripAdvisor users rated this property 4 out of 5

Planet Hollywood Cancun

Sheila L on Dec 05, 2025

Our butlers and other staff were very knowledgeable, helpful and pleasant. The food varied from excellent to fair depending on restaurant. There are many choices and accommodations can be made for dietary needs and food allergies. The activities staff in the pool were very outgoing and fun for the kids. The themed shows were great too. The spa was fabulous for a message and hydro therapy. We chose the excursion to Isla Mujeres which included snorkeling, lunch, swimming at beaches and an island tour. We felt safe leaving the resort and the crew was phenomenal and very helpful, Overall the hotel is a good value and a fun experience.

TripAdvisor users rated this property 5 out of 5

Fantastic PH Cancun

stljuve (Saint Louis, Missouri) on Dec 05, 2025

Another fantastic trip to PH, we were there for a week in November. Resort is amazing, great food, great room and great property. What really sets this resort apart are the people. This was our 4th trip there and it keeps getting better and better. Check in and check out was a breeze. We always upgrade to Star Class and it's well worth it. Our butlers Fanny and Robert are amazing, they are like family, they take all the worry out of everything, they go well above and beyond what you would normally expect. They are one of the reasons we keep going back. Edgar Murcia is another reason we go back, he takes care of our meals and always has wine chilling for us at our table, always with a big smile and great conversation. We get a cabana at the Star Class pool every day and there again the service goes well beyond expectations. Lily and Lucia, cabana waitress, always right there whenever we needed anything, didn't even have to ask they knew what we wanted before we did, they were outstanding. Our cabana was always ready for us, towels on the lounges and lots of spare towels at our disposal, this was all made possible because Ray, cabana butler, made it possible. He did not disappear after that either, always checking on us to make sure we didn't need anything else. I also want to give a special shout out to Carla at the Braza and Manuel at the East restaurants, they made our dining experience even better. We will be back and can't wait to see everyone again, like I said they make us feel like family, love you guys.

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Vacation Offers

  • Receive $500 USD in resort coupons with a minimum 3-night stay at select all-inclusive Planet Hollywood Hotels & Resorts in Cancun and Costa Rica.

    Cancun, Liberia

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