Grand Palladium Costa Mujeres Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 3822 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Resort

    Reviewed by yemiodutola(Richmond, Texas) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It was a nice environment with beautiful rooms. Everyone was really polite and welcoming. Food was for the most part good and the kids liked the pool and the sports bar. Great for families with younger kids. Wish had more things to do at night and TV channels with English programming limited. Nice stay and not crowded. Will be back

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-4

    Amazing service. Great food. Overall a beautiful and wonderful place

    Reviewed by Franda23() on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an amazing time. I wish I could give 5 Diamonds the quality of the hotel, service, food, staff. In my case I need to mention two group of people that made our stay amazing. The Frizz Team at the pool Ana, Sergio, Francisco, Jorge and Luis thank you! Our mornings were bright and welcoming at the Isla Blanca breakfast with Rafael, Capitan Cristian, Emiliano and Cande Lurio. Thank you!!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Excellent Resort!

    Reviewed by samr05(Morristown, New Jersey) on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned from a week at Grand Palladium Costa Mujeres and everything was wonderful. The most impressive part of the trip was the customer service from beginning to end. EVERYONE there is so friendly, helpful, and just plain nice! Would highly recommend and can't wait to return!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Everything was great....except the food

    Reviewed by ikodum() on Apr 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything about the resort was amazing, however the FOOD WAS HORRIBLE!!!! This is my only complaint. Since this is an all-inclusive my family and I were looking forward to not having to cook. We were excited to have everything prepared for us. Unfortunately the food was horrible at every restaurant.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-3

    Superb service. Great food. Overall a wonderful place.

    Reviewed by freedomtrvler(Petoskey, Michigan) on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed 8 nights in a ocean view suite. The pools were great. Not packed at all. Almost like we had the resort to ourselves. Service was excellent and the resort was spotless. Rooms were cleaned daily. Food was top notch. Every staff member was pleasant and would go out of there way to get anything for us. Bartenders also. Top notch resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5