Beloved Playa Mujeres by The Excellence Collection

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 6075 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    A Wonderful Getaway

    Reviewed by Wander02094855389() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beloved is perfect for a romantic getaway. It is one-fourth the size of the monster family resorts in the area. You will not find better service or a friendlier staff in Cancun. The spa is exceptional. The food is very good but I can see the menus getting repetitive if you stay more than 7-days. They have 4 restaurants on site. They seem to have different tiers of alcohol in the rooms. We needed to change our reservation. In order to do that we had to change rooms on our last night. It was an upgraded room with MUCH better choices in our private bar. Not a big deal but I stopped drinking Jose Cuervo and Myer's Spiced Rum after college. Our ONLY disappointment was in the house wines. They had two reds and two whites and they were really not very good at all. There was a wine list from which could purchase other bottles. We just didn't want the added expense every night. We booked again to go back next March and are already looking forward to it.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Incredible!

    Reviewed by jhoggle1980(Tuscaloosa) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service is top notch. We have been to many resorts and these people do it the best. Everything was incredibly clean. The food and drinks were brought out quickly. The food was amazing. I'm convinced that every employee I met wanted to make sure our stay was excellent.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Another great vacation at Beloved!

    Reviewed by Voyager259068() on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned from our second trip to Beloved! The food , drinks and entertainment never disappoint. Make sure you ask for Alex’s area on the beach - he always made sure we had what we needed on the beach!

    Romantic getaway with my beau

    Reviewed by allysonbcochran(Dallas, Texas) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved Beloved! We had stayed at Sandals and Secrets and decided to try Beloved based on a friends recommendation. The service was fast and friendly, the resort had a great swim up bar and the areas weren’t too crowded - they only have 100 rooms. We got a suite with a rooftop pool and loved it!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Fantastic (again 6 years later)

    Reviewed by Cincirose() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing genuine service, fantastic food/drinks and always beautiful surroundings! Perfect place to enjoy and relax! We came to this resort 6 years ago and had an a wonderful time so decided to return and we were blown away again by the Beloved and it’s staff! Many improvements were made since its adult only now and it just enhanced our experience as a quick getaway from our regular day to day lives! Thank you so much Beloved!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5