Beloved Playa Mujeres by The Excellence Collection

5.0 star rating

Exceptional accommodation with superior facilities and services.

    1. Home
    2. Destination Guide
    3. Mexico
    4. Cancun
    5. Beloved Playa Mujeres by The Excellence Collection
    6. Beloved Playa Mujeres by The Excellence Collection review

    What to expect (based on 5501 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Top notch in every way

    Reviewed by Lpplette(Bossier City, Louisiana) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I stayed at Excellence Riviera a couple years ago for an anniversary trip and loved that resort so much, we wanted to try another resort in the Excellence family. We booked a private transportation through the resort concierge, Seasons Tours. It was a little pricey by some standards, but worth EVERY single penny. When you exit the Cancún airport there’s no less than 100 different people trying to sell you various forms of transportation. It’s very wild and can be overwhelming. But knowing we had a private vehicle outside we just walked past all the chaos and found our transportation representative. Once the driver arrived, we were helped into the brand new Chevy Suburban and were on our way to the resort in less than 10 minutes of exiting the airport. We arrived at Beloved and were greeted in typical Excellence fashion. A sparkling wine, cold refreshing towel, and the most helpful staff. Our experience from the moment we checked in to the minute we got back to the Cancun airport was nothing short of incredible in every way! Excellent service, incredible staff, great food, top notch management! They try to accommodate and anticipate everything you could want. Keep it up Excellence, we will keep coming back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    If God is in the details, then Beloved is heaven on earth!

    Reviewed by DeeBTX(Houston, Texas) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second visit to Beloved and it was as wonderful as the first. Every detail was thoughtfully considered, from the welcome bottle of champagne at check-in to our beachside waiter, Oscar, who memorized our drink orders on the first day. Every meal we enjoyed was delicious, and the staff confirmed their awareness of food allergies at each meal. The grounds were meticulously groomed daily. The complementary hydrotherapy was so relaxing and the spa was pristine. There are several complementary activities to try all day long (yoga on the beach and reflexology were my favorites). We chose a room with a swim-up pool and enjoyed relaxing with drinks on our private back patio nightly before dinner. The waitstaff’s recommendations for our meals were always on point. We really appreciated that reservations were not needed so we could arrive at our leisure. We were always seated immediately with no wait as well. Truly, I cannot think of a better place to relax than Beloved. We feel so fortunate to have had another perfect trip and are already looking forward to coming back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    50th Birthday Getaway

    Reviewed by 35sarab2018(Toronto, Canada) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beloved exceeded our expectations! The resort was recommended by our close friends and they were right - it’s a beautiful resort with superior customer service. The Spa was excellent (incredible massage and free hydrotherapy session), delicious food at all of the restaurants, beautiful pool area and very relaxing at the beach. Lots of extra touches (fully stocked fridge, complementary champagne in our room, turn down service, and much more). Resort staff were the friendliest people we’ve met while on vacation. We will be back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Beautiful, serene Paradise

    Reviewed by Voyager58906682370() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    After several trips to the Excellence Resort in Playa Mujeres, we decided to give the sister property "Beloved" a try. The reviews we researched for Beloved were exceptional and since the properties adjoin we were familiar with the location and layout of the resort. What a wonderful surprise this little boutique resort delivered. Beloved is much smaller than Excellence and the size made a big difference in many ways. The opulent lobby and welcome reception we were accustomed to at Excellence was replaced at Beloved by a quaint, lovely reception area where we were provided with immediate, personalized attention. As a smaller resort, Beloved doesn't offer the extensive menu of activities as Excellence, but the music and events ( e.g. White Night on the Beach, the manager's cocktail reception, Silent Disco Party, Mexican Festival, and Casino Night) were impressive. There are fewer restaurant options but every meal was wonderful. My food allergy was taken in consideration at every meal and I suffered no problems with accidental contamination. The performing musicians and singers were all very talented and we enjoyed the rotation of sets offered each evening. Beloved is pristine, quiet,and the laid-back environment seems to attract a more sophisticated clientele than many Cancun venues (it does have a swim-up bar but no pool volleyball, karaoke, or bikini contests). We had a couple issues with our room (ants, air-conditioning) but they were taken care of immediately upon notice. My only complaints were the heat and mosquitoes (what was I to expect in September in Mexico?). If the goal is to relax and enjoy being pampered you won't go wrong with this choice. We love Excellence and plan to go back in January BUT, Beloved will be an equal choice when planning our future Playa Mujeres' getaways.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing Resort, staff, and location!

    Reviewed by ryan633(Houston, Texas) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything about this resort is above and beyond any other resort in the Cancun area. Gorgeous resort, sparkling clean, beautiful, private beach and the staff puts even Chick Fil a to shame! My wife and I will definitely be returning, and I recommend Beloved to anyone reading this review!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5