Le Blanc Spa Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7089 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wonderful Vacation!

    Reviewed by Chuck K(Bolivia, North Carolina) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I recently visited LeBlanc Spa Resort Cancun. We had a great time and each employee was wonderful! A few were especially helpful and outgoing. Each morning we had excellent service in the restaurant by Candelario and David. They made sure we had everything we wanted and always with a smile! There are 2 ladies at the Concierge desk on the main floor, Danya Ibarra and Ana Mercedes, who were extremely helpful, nice and a pleasure to see. We hope each of these employees receive the recognition they deserve for making LeBlanc the wonderful resort it is! My wife calls all the resorts her home away from home.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Home Away From Home

    Reviewed by cintraveler2014(Cincinnati, Ohio) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Always new faces but many of the same. Met at the airport by new driver Joaquin who greeted us with enthusiasm and moved us on to the resort for a wonderful 10 day stay. Joe welcomed us to the resort with his usual smile and a refreshing cloth. Roger and Erika provided a welcome beverage and got us checked in and Leslie and Janai welcomed and thanked us for returning. LeBlanc Cancun is our resort of choice every year because of the wonderful staff and accommodations. Our butlers Antonio and Alejandro were attentive to our daily needs. Carlos, Henry and Hernando had chairs, towels and umbrellas ready every morning in our preferred location. The beach was spotless and groomed every day. Beach staff Jair, Rafael, Victor, Jesus, Melissa and Daniel kept the beverages flowing each day. Even when a rain shower would pop up the wet towels were quickly replaced. Lucinda, Laura and Mauricimo were always friendly and smiling at the pool. Breakfast and lunch whether in Blanc or Terraza were always great greeted by Vanessa or Viridiana. Sergio expanded my culinary tastes by providing traditional Mexican foods for me to try either prepared by him or Tsandra and Isabel. Marco was his usual energetic self making sure our service was superb provided by Aaron, Erik, Elias, Rafael, David, Andres, Juan, Candelario and Matisol. Dinner at Terraza was a great new experience. The menu, service and atmosphere was to our liking provided by Hernan, Omar, Rubicel, Fausto, Carlos, Sugey, Salene and Alberto. Dinner in Blanc with a traditional Mexican menu is worth experiencing. Most Americans think of tex-mex as Mexican food but far from it. Edgar and his staff (Lizbeth, Mario, Carlos and Alejandra) along with chef Carlos did a great job. Multiple meals were enjoyed at Bella with chef Rene providing my favorite minestrone even though not on the menu. Ricardo and his staff (Maria, Enrique, Ulises, Ana, Alexander, Cesar, Juan and Tomas) made for enjoyable evenings. We always look forward to dinner at Yama and our long time server Alberto with the assistance of Francisco and Jessica. Lumiere is our choice for special occasions and they did not disappoint. Executive chef Emilio saw to it that our meals was superb. Enrique and his staff provided excellent service. Our main waiters Carlos and Jonathan are well known to us and they were supported by Santiago,Axel, Roy, Louisa and Ingrid. Whether before or after dinner Alan and Hector always had the right drinks at the bar. Ana Laura made sure our room was fresh and clean every day. Miriam, Issac and Samuel seemed to be everywhere making sure everything was to perfection. We have not found a better place to vacation over the years and have already booked a 2 week stay for March.

    Great Trip!

    Reviewed by Lynn C() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have gone to LeBlanc three times. We have loved it every time! We have gotten to release newly born sea turtles, play in the ocean, swim in the pool and eat fantastic meals! The service is superb and the staff is attentive to all of your needs.

    Anniversary 2019

    Reviewed by bloeb32(Little Rock, Arkansas) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great place, everyone is very nice and helpful. Israel, Joel, and Francisco were awesome. Thanks for making this such a great trip! Great place to visit. Carlos and Henry were very helpful at the beach. Resort and beach is amazing!

    Heaven

    Reviewed by Velvet26(Massapequa Park, New York) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I don't know where to begin. From the moment we arrived to when we left, ALL did an outstanding job to take care of us and pamper us . It's an experience that we will always remember. the beautifully appointed rooms , the chic lobby and bar to the delicious food and spotless beach with comfort. Palace resorts are above the rest in every way. A small perk was they even had complementary sunscreen at the pool and I believe it was around 1pm everyday by the pool you could receive special pampering with fresh cucumbers on your eyes to a semi massage. One day in the pool, I desired an iced cappuccino, and I asked the bartender where to get one and he proceeded to say I'll be glad to get it for you. Again, ALL of you thank you for a wonderful vacation. Oh, I must say the butlers are on top of everything, with a special touch too. My husband was starting a sinus infection and they were always plentiful with sending tea and fresh honey to our room quickly!! Loved the room service every morning too, just lovely. Can't wait to return. Special shout out to Isabella the sweetest lady at the egg station, thank you.one and all.