Meliá Cayo Santa Maria

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5561 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing trip!

    Reviewed by Lisa E(Ottawa, Canada) on Mar 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing trip! The entertainment staff were fantastic and worked very hard on a daily basis and nightly basis to ensure that guests were entertained. From the lessons to the shows weather on the beach in the front lobby or on the stage or even at the disco floor after the shows, I found them to be very entertaining, professional and lovely people! First time at this resort and I highly recommend! Cuba is limited in what they receive and quite frankly we never had an issue with the food or the service. If anyone is looking for a relaxing vacation, I can honestly say that our two weeks stay at this wonderful hotel was well worth the money. If I might add, friendships made with staff are not just during your duration of your stay… I have made friends that I continue to communicate with and some on a daily basis! I only wish I could have them come visit. Nayibi Morales is an asset to the entertainment staff! She has a smile that brightens up the room! This young lady now 21 years old can teach anyone how to dance and fit in. I wish I could bottle up her energy! She is my daughter’s age and a true gem… The hotel is lucky to have her! I miss her very much as she and I bonded and a friendship was created instantly! While staying there for two weeks I must say the shows we thought might be repetitive but they were not. All suffice to say, I highly recommend this hotel, the staff, the entertainment day and night will have you coming back for more!

    Can’t Wait To Return

    Reviewed by 675girlieg() on Mar 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an amazing stay at the resort. Room was clean, beach was fantastic, food was good and staff was incredible....especially the entertainment team!! They were very welcoming and always had something fun going on!! Best entertainment staff out there!! The beach and the staff at the resort are the two main reasons I will make a return trip!!

    Awesome Resort and just booked a return

    Reviewed by Hola-Kitty(Toronto) on Mar 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My fiancé and I stayed at this resort last April. We had an amazing week. The rooms are very spacious, clean and lovely decor. The food was amazing!! Loved the restaurants, especially the Japanese ??. The beach was breathtaking and clean. The staff is beyond friendly and accommodating. Love the pool staff Louis who always made the day fun and entertaining. The front desk staff were very friendly and accommodating especially Adriana. The bar staff were very friendly and service was very quick. Our favourite lobby bar staff was Cara. It was truly an amazing week, 10 out of 10... and really don’t have one bad thing to mention. We just booked our return for next month..... and so excited. I think this will be a yearly return for us!!!!!!!

    Rafael

    Reviewed by C2351EJrafag() on Mar 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Really nice holidays at Melia cayo Santamaría, great ambient ,we really relax and enjoy the hotel facilities and staff me an my family we would like to make special mention to the Chef Antonio Bueno was excellent; they went above the call of duty and even came the next day to ask how the service had been. They really treated us well! Thank yo so much!

    YHI Spa

    Reviewed by dayfm(Toronto, Canada) on Mar 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A wonderful experience! You get to relax by the pool for a quick shoulder massage before you manicure and pedicure. The staff are so kind and friendly and treat you so well in a relaxing atmosphere. Definitely recommend