Margaritaville Beach Resort Grand Cayman

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 552 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    So bad not even sure where to start on our $600 a night room

    Reviewed by LvSun(West Virginia) on Jul 27, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Just stayed 1 night before our flight out, where to even start: Shower handle fell off when trying to adjust it for warm water; busted hot water pipes on our side of the resort the morning we were leaving - staff keep giving us promises but did nothing so hubby had cold shower before catching plane (hubby would not have gone out snorkeling in the am if he had known there was a hot water issue); only 1 washcloth for 2 people; no pool towels; super noisey from the music in the lobby (stuffed towels by door cracks, TV on & earphones in ears barely stiffled the noise); room very run down. I had prebooked the room several months ahead of time & about 2-3 months before our stay they charged the $600 to my credit card. That should have been a major red flag. At checkout I complained to the front desk but they would not give me any refund. Jimmy Buffet should be ashamed this resort carries his brand name of Margaritaville.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Best time

    Reviewed by seemore2020(New York City, New York) on May 30, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This place was perfect for our needs. Stayed with my teenager and her friend. Didn’t do all- inclusive. Beach was very nice- cove for safety which was exactly what we were looking for. Snorkeled daily- a little foggy but cleared just beyond the rocks. Every night there was a different event in the lobby which entertained all. Pools were nice but could have been cleaner. Food was pricy and not the best but many options outside the hotel within walking distance. As part of the reservation there are bikes, kayaks, paddle boards, and some daily activities. I had to fight for a refrigerator on the first day (all rooms supposed to have one) but after multiple requests I eventually got one. Beds were comfortable, had no view from balcony(parking lot) but otherwise enjoyed our room. Perfect vibe for young people- wouldn’t call this a quiet place but that isn’t what we wanted. Fast food/liquor store close. Everything is expensive on the island so be prepared to pay.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-3

    Loved our Stay!

    Reviewed by mermaidmommy74(Ontario, Canada) on Apr 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great value for a cute little resort on an otherwise expensive island. We loved the customer service, and thought the bartenders especially were amazing. We travelled from Canada, all inclusive. Food was incredible, not a huge variety - but every single meal was fresh, delicious and wayyyyy beyond typical AI food. Beach was okay, great snorkelling beyond reef. Our room on the adult side was quiet, and cute. Evening entertainment was great, and we liked that everything took place in one central spot. We love smaller resorts, so for us - this was a perfect choice. We’d come back here in a heartbeat.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Best value in Cayman

    Reviewed by doctormd(Oakville, Canada) on Apr 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the best value you will get in Cayman bar none if you can get the all inclusive package. We booked with Sunwing. Everything from food, room and service was good. The beach is amazing with lots of ocean life to see if you like to snorkel. Great amenities and very clean. Staff are friendly and helpful. You must try their Angus burger at the grill, brought me back to a time long ago when I was young and burgers were the real deal. The food in the main dining room was gourmet and the drinks there were the best. Lots of variety in general. I have to give a special thanks to Reinalyn in the main dinning room and Ani at the Grill. They really brightened the day with their attentiveness, helpfullness and attitude 10+++ The only improvement needed was we got wrong information from some people at the front table. Some staff at front table was really helpful and friendly but some did not seem helpful or enthusiastic to help. Maybe I am too sensitive or it was a bad day for some of them as I am sure people can be demanding. My advice: go early and book/reserve early for dining so you won't be dissappointed, the best place to be on the beach is under the palm trees on the far left of the beach (looking out to ocean), you can get shade all day if you position yourself properly but again, go early to reserve a spot with your towel. I don't swim in the pools now after I found out the average amount of urine in public pools :-0

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    A Hidden Gem of the Caribbean

    Reviewed by VadimF(Richmond Hill, Canada) on Apr 05, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Well, the trip provider out of Canada labeled the resort as 3.5 star which for me was a bit of a red flag. I can understand why, however my experience at this location exceeded expectations. We were told that Sunwing recently started the all inclusive option with that resort, and hopefully they will keep on going. So, without having high expectations this is what should be expected. First of all the whole island is phenomenal and has lots of activities for families with younger kids, such as Turtle center, Delphinium , swimming with Sing rays, Botanical garden... etc, not to mention great beaches including Star Fish point. All of which are accessible either through hotel or easy access directly. The resort was built in 1977 and it is currently well maintained. Service was spectacular!!! Let me repeat that.... Spectacular.... All our major or minor requests were met with the smile, but keep in mind that the requests were within reason. We requested a room change to get into a quieter area, DONE. Assuring that we have all we need for the room, DONE. Air conditioner was not fully operational, within 10 minutes, REPAIRED. and so on. Our big thank you for the service at the main restaurant. They were very helpful with reservations and accommodations as they could see that we have 2 kids. We used the a la cart almost every night, NO REGRETS. Food was very very good. Breakfast, perfect, other lunch places were excellent, keep in mind, there are not too many, only 2 other places to eat. Dinner/Super at the Eating place - next to perfection. Rooms are clean, quite basic, however all that is needed is there. Extra bed is provided, so family of 4 has enough room. It would be nice to have a lock on the washroom especially when there are young kids. Pools were clean. Beach, well, this is the point that has some minor concerns, yet not a deal breaker. The beach itself is blocked by rocks, which is nice, making it waive less, however it is quite rocky in some areas. Chairs and umbrellas are limited and yes people do get up early to book them. I am an early riser and by 6 was I sitting by the beach enjoying a perfect Caribbean morning. BUT... here is the key, pay attention. Take your towel and take about 10-15 minute walk to the right of the resort on the 7-miles beach. You will find the nicest, purest and most exotic beach in the world. Now, I must state the areas of improvements. Since we were part of all inclusive Sunwing package of course all was included, however Resort system was flawed in assuring that this was done OK. At every order/meal/drink/ etc etc the staff had to print out the bill for 0 dollars for Sunwing customers, and outlined the cost of non-all inclusive customers, prices would blow your mind. The Resort would be wise to come up with better system since it slows down the service and makes people quite uncomfortable. Sometimes especially with kids order can be placed on top of an order and it was hard to keep on signing the bills for Zero Dollars. We were told that this is for the resort is accounting for the orders, however better system is strongly recommended. As a whole, my family and I were very happy with the Margaritaville and would recommend this without hesitation. I would treat this resort at least a 4 star with high level of potential.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Service

    Service-5