Barceló Ixtapa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5827 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wedding Fun

    Reviewed by angelicafT799FF() on Feb 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Super relaxing and beautiful atmosphere...service was excellent! Very clean and comfortable room, only a little outdated! Great entertainment and poolside service!???? Would definitely come back again!

    Heaven on Earth during Covid and a Minnesota winter

    Reviewed by Quest94519(Oceanside, California) on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here at Barcelo Ixtapa for a total of 7 days and can not say enough wonderful things about this resort. Not only is the resort incredibly beautiful, but the entire staff were incredibly helpful and wonderful as well. The resort is beautiful, right on the beach with incredible views! You can take a quick 20 minute trip to Zijuatenejo, or stay and walk around Ixtapa. We were perfectly content to spend most of our time hanging out at one of the beautiful pools, listening to the fun music, and enjoying the ocean breeze. We were a little apprehensive about going during Covid and we were concerned about finding somewhere to get a Covid test. All you need to do is go to the consierge and schedule an appointment. They bring a doctor to the hotel and give you a paper copy of your results within a few hours, and can also send a copy to your email. Your results are given to you within 10-15 minutes. Needless to say we were so grateful that they made it so effortless for us. The food was delicious! I want to give a big shout out to Fabian, and Im sorry I cant remember the other guys name, they run the activities at the pool, and are so much fun! They have great energy and are so good with kids and adults alike. You will not be disappointed if you visit this lovely resort! I highly recommend it!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    One of the nicest beaches in Mexico

    Reviewed by 2skidivers(Breckenridge, Colorado) on Jan 16, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our first time in Ixtapa and we really liked it. The beach has some of the nicest sand to walk on, the water and air temperatures were perfect, the beach was exceptionally clean, the ocean was crystal clear and fun to be in and it is very close to town. Barcelo Ixtapa is a beautiful hotel. The Sea View Rooms all have fantastic views. It is clean, the food is good, and the beverages in the Premier Lounge were top shelf. We are top level Grupo Barcelo Loyalty members and have stayed at many Barcelo, Occidental, Allegro and even one Royal Hideaway Resorts. They all have some similarities but each is different which we like. We have been upgrading to the Premium (or Royal ) Level. Sometimes we think the upgrade is worth the cost. Other times we don't. This time we are indecisive. They had a very nice lounge but it was by reception instead of on the top floor with a view like other places. The Lounge had very nice appetizers but no Premium Restaurant like other Premium Upgrades. The liquor was top shelf with 6 different 12 year old Scotch and 11 different Tequilas (including Patron anejo) We were 2 of only 6 Americans we saw at the resort. Everyone else seemed to be from Mexico as Mexico City is only a 7 hour drive from Ixtapa. We like that because the locals that come to these resorts usually speak English and we get to talk to them but during these fearful times, everyone is afraid to speak to someone they don't know. And wearing masks all the time makes communication even more difficult. The other reason we cannot rate the resort excellent is because they are restricted in the number of guests they can have (and they were far below that number) so they can't provide the services they would normally have. For example, the restaurants were open on a rotating basis. On Tuesday night, the main buffet was closed so you had a choice of the Mexican or Italian Restaurant. The ala cart snack bar and bar were open only on the weekend. They had shows only on Friday and Saturday nights when they were much busier than during the week. On the plus side, there were plenty of chairs and the service was excellent. They also have to comply with the government regulations which means they cannot have buffets. All the food is behind glass and the staff must serve you so you wait in lines like in a cafeteria. It is inconvenient to wander around and take a little bit of this and a little bit of that and then come back and get more of something you like. Also because of the low number of guests, they don't have the selection that I think they would usually have. The food was very good and the appetizers in the Premium lounge were excellent. We look forward to coming back when the Resort is fully operational.

    Amazing Anniversary!

    Reviewed by lucyhF7418BN() on Dec 04, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Our vacation at Barcelo Ixtapa was excellent! The all-inclusive cost was very affordable for the quality and variety of food and premium label drinks. Our Premium bracelet allowed for use of VIP check-in, lounge, premium label bar and extra customer service. Joshua and Marcelo treated us like royalty every time we hang out at the Premium Lounge with our favorite Don Julio 70 & Jonny Walker Gold Label; had specialty snacks in a very relax VIP setting. Roció made sure we had the best seat at each show and lunch restaurants. Captain Alejandro Torres ensure our reservations to their specialty restaurants were a VIP experience ever time even when booked at capacity. Alejandro made sure each of our desserts read “happy anniversary!” Alondra in Concierge ensured our Anniversary Romantic Dinner was prepared as described in brochure. It was a very beautiful lobster candlelight dinner in the gazebo with wine, champagne and more desserts! Our dinner waiter JoseLuis treated with superb customer service. Waiter Alexander also did a superb job at ever meal. The Zumba instructor & Annie in Aqua Aerobics had me working out to very fun music & moves! The staff are a 5 star, but hotel needs an update thus our overall 4 rating. Premium drinks shall be available at shows. We truly enjoyed our time at Barcelo Ixtapa! We will definitely be back!

    Fantastic 10 Night Stay

    Reviewed by hectorandsandra() on Nov 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I had the pleasure of spending 10 nights at the Barcelo Ixtapa this past October. This is our 27th consecutive year visiting what use to be the Sheraton Ixtapa. The Resort did an excellent job with the appropriate safety related COVID precautions. The Resort sits on the prime location of Playa Palmar which provides beautiful colorful sunsets and lovely views of the Bay. Service was exceptional and Food was excellent. The specialty restaurants were impressive and a great way to spend the evening. Miguel Lopez and his Team make every effort to ensure an enjoyable vacation! Aplaudimos a un personal tan bueno y carinoso! We look forward to a quick return! Hector and Sandra