Aston Waikoloa Colony Villas

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 264 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Over rated...beware

    Reviewed by 968darcid(Missoula, Montana) on Feb 02, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    First of all...this is not a resort nor hotel. Huge disappointment. Our 3 bedroom 802 villa was fithy...Gross and disgusting. The kitchen sink has some kind of gross mold growing around the edges. So out dated, the coffe maker was straight out of the 80s. The glass dining room table had finger prints covering it, like it wasn't even cleaned for our arrival. The out door furniture was so old and weather you couldnt sit in the chairs without getting a splinter. All the baseboards have a thick layer of dust. Windows, glass doors dirty. Our upstairs shower was leaking down a vent into the half bath downstairs. The beds in each room were the most uncomfortable and wrapped in some kind a plastic coving the matress. The grounds are beautiful, but of course it's Hawaii. I can't understand after staying here why it's a 4 star..

    Individual ratings:

    Rooms

    Rooms-1

    Service

    Service-2

    Value

    Value-1

    Not impressed

    Reviewed by Rob7039() on Jan 05, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I’m not 100% sure the staff assigned us to the correct Room. There was a baby crib in the room when we checked in . The next day the staff called to see if they could go in the room to get it to which I said use, They them called three more times and emailed twice! This isn’t how I wanted to spend my first day of vacation. They were not very generous with supplies either- I think there was one extra roll of toilet paper and one extra garbage bag. The sofa bed was old and in pretty bad condition. We ended up purchasing an air mattress because there was no way anyone was going to get any sleep on that thing.And i was really unimpressed when we got locked a few days before we were due to check out. .The door code had got changed without notifying us. I wondered what would have happened if we had come back to the unit after office hours? Not impressed anyway- wouldn’t recommend.

    Quiet and beautiful

    Reviewed by maicoman1(Waikoloa, Hawaii) on Nov 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been to the Big Island many many time and Colony Villas is the best place we have ever staye 2 pools and nice excersise facilities, and a very nice tennis court to boot. I would come here again without hesitation. Also felt very secure and safe

    The Big Island 2019

    Reviewed by Lucretia L() on Nov 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Property was beautiful as was the 3 bedroom villa we stayed in.....couldn't have asked for a better location. Home was well appointed and we did not lack for anything! Centrally located for all of our activities and with a pool and restaurant on property you really didn't need to leave if you didn't want too.

    Poorly Managed

    Reviewed by Hugemaniac1(San Jose, CA) on Nov 04, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    These are lovely Villa style units which have fallen upon disrepair. We stayed in Unit 801 which has a great floor plan and nicely furnished. The unit though is showing signs of aging which was apparent in broken blinds lading to the patio. The management company is doing a very poor job: on check in we were missing all sorts of items such as kitchen dish soap, no sponge, a single trah bag, no soap for the dishwasher, a single partial roll of toilet paper in the bathroom among other issues. The blender smelled as if something died inside of it. On the positive side, the sleep experience was good, quiet with good bedding. The fairway views are quite lovely and the grounds are well maintained. These units have great potential but are suffering as the result of management which seems a bit indifferent.

    Individual ratings:

    Location

    Location-4

    Service

    Service-2