Planet Hollywood Resort & Casino

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 30786 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Disappointment

    Reviewed by Busygirl028(Newport, Kentucky) on May 08, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    From check in to check out a disappointment. Preregistered and couldn’t get keys. One person at desk. Very rude. Every interaction with staff was rude to the point we avoided all interaction. As someone else mentioned you cannot sit by pool with out paying extra for sun bed or cabana. All chairs are in center section away from water. Felt like we were being nickeled and dimed all weekend. If I ever return to Las Vegas will stay elsewhere. Additionally, no COVID protocols were enforced.

    Great experience

    Reviewed by Jennie A() on May 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All of the staff were great. Very pleasant and helpful,they went out of their way to please you. No room service yet due to covid, but overall the staff was great . My family will definitely use planet Hollywood again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Room was super filthy.

    Reviewed by matt s(Phoenix, Arizona) on May 07, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Wasn't in the room much but when i went to take a bath, saw puke all over the door and dust pouring from the vents. The room was hardly clean as we also found bottle caps in our bed when sleeping. Wouldn't recommend to anyone.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-4

    Value

    Value-1

    Great hotel and location

    Reviewed by cubsrays90(Chicago, Illinois) on May 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Recently stayed here for my fiends bachelor party. We love this hotel and the location. The mall inside is one of the main reasons as it provides easy access to food and and snacks. There’s an ABC store right off the casino floor which was perfect for waters and alcohol. Plenty of food options that weren’t over priced. 2 pools and they get a little crowded

    The ceiling in the bathroom fell in

    Reviewed by G3tmonie86(Raeford, North Carolina) on May 06, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I loved everything about the hotel until my 3rd day.. my husband and I had just got in bed after partying for the first 48 hours that we was there.. laying in the bed it sounded as if it was raining in the bathroom only to walk in and see the water falling in the bathroom.. i called down stairs only to receive rude customer service and be told that they would send somebody and decide if I get a new room.. corporate refunded me 90$ of the 1000$ I paid to stay. My trip was ruined

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-1

    Value

    Value-1