Grand Hyatt Kauai Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8229 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Very nice resort, but it is HUGE

    Reviewed by Pat22202(Washington DC, District of Columbia) on Nov 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We did a lot of research and finally settled on the Grand Hyatt, with an upgraded room. The resort is beautiful, grounds are immaculate, the staff friendly and helpful. We had access to the Club which was nice for breakfast and snacks. We did a lot of touring around the island, so didn't really make good use of the resort, but we would go back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Kauai's finest property

    Reviewed by David S() on Nov 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is a real classic and represents why Hawaii is such a special destination. Great aloha service, beautiful grounds, fantastic pool, sunny weather and nice dining options on property and nearby. Its the type of place you will return to over and over.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Timeless Resort

    Reviewed by amandaR8841TR() on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been coming to this resort for over 10 years! The views and ambiance cease to amaze me. The staff is always wonderful, helpful, and full of knowledge about the resort and Island. The rooms are classy, clean and comforting. The amenities are just incredible, I mean the pool is insane and HUGE!! I look forward to coming back next year.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Recommend this property if staying in Kauai

    Reviewed by Leena B(Washington DC, District of Columbia) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The welcome committee (i.e. bellmen, doormen, front desk receptionists) could all use special training in customer service at a five star establishment. Hallways, elevators, staircases, room lanai's could all use a bit of cosmetic attention (dirty, dull, rusted,corroded). Flimsy pillows. Nothing too bad that would make you leave and check in elsewhere though. We just have higher standards and expected EVERYTHING to be amazing and impeccable for the cost. On the other hand, the grounds were beautiful, well maintained (no dead foliage or bug ridden flowers in site)! The oceanview from our room was amazing. Not all rooms have a full oceanview, fyi. Love the daily activity schedule. The spa and spa/fitness staff were by far the best of our experiences. The spa and fitness center were amazing, loved the Peloton and daily walks to the ocean and around the properties. Honorable mention goes to the amazing Sushi Chefs at Stephenson's Library, everything was so fresh and delicious (Tanya is very talented and knowledgeable about seafood cuisine). The location of the property is perfect if you want to explore other parts of Kauai. The farthest driving point took us about 1 hour 15 mins. But.really Poipu beach is right there no need to go up north to Princeville or Hanalei beach (like we did). Its just as beautiful. This property was the better choice for us after visiting several other properties. The Princeville is definitely more modern and presented cleaner, but why vacation in Hawaii and not get the feel of the land?? If you want a more authentic experience, I'd definitely recommend The Grand Hyatt.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3

    Breathtaking

    Reviewed by N1604ZVdebrab() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was more than we expected! Would highly recommend!! We wish that we would have been able to stay longer. We were able to walk around the property and enjoy beautiful views. We would definitely come back and stay again!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5