Hilton Garden Inn Kauai Wailua Bay

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1343 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good location by the beach

    Reviewed by Peter T(Hawaii) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel is conveniently located next to the beach and about 2 miles south of a shopping mall including Longs Drug, Foodland, Safeway, McDonalds etc with a few local restaurants. Check out time is a little early, at 11:00 am.

    Individual ratings:

    Location

    Location-5

    Service

    Service-4

    Value

    Value-3

    Excellent service and a beautiful location

    Reviewed by kghenc(Encinitas, California) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed in one of the villas with our three year old daughter for one week. The hotel is close to the airport and main road, but is very quiet. We rented a car and were able to drive to the north shore and the south shore- it was nice to be located in between and close to town. As far as the hotel itself, the restaurant had good food for breakfast (we didn’t care for the lunch and dinner menu that much, but the food was fine) and the outdoor tiki bar had some good dishes for dinner (try the bowl). The waitress at the tiki bar was so kind and she provided excellent service- which is nice when your three year old wants to chase chickens and only eat ketchup for dinner. Our villa had two air conditioning units that worked well, two ceiling fans, a small kitchen area with a sink, mini fridge, microwave, and table, a fold out sofa bed in the main room plus the king sized bed in a separate bedroom, a spacious bathroom with a combo shower/bathtub, and plenty of hot water (never a cold shower). Every day a friendly maid cleaned our villa 3112 until it was spotless- I believe her name was Dolores. What is nice about this hotel is it has two pools, one jacuzzi, and it is only a very short walk (5 minutes at most) through Lydgate park to the beach. Also, they provide you with beach towels to use at the pool or beach and will change them out for you. We didn’t see any mosquitoes while we were there. The beach at Lydgate is perfect for children as it is protected by boulders to create two pools, where some people snorkel, and there is also a lifeguard, shower, and bathrooms. We would stay here again.

    If you like the East Side of Kauai you will love the HGI !

    Reviewed by HawaiianStyle808(Maalaea, Hawaii) on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The East Side of Kauai is wet, windy, has traffic & tons of Feral Roosters! If that is what you are looking for the HGI is for you. As a Kamaaina Diamond Hilton Honors Member our family loves this place. To be fair the HGI is showing it age and it is subjected to the elements on this side of the island. Staff is friendly (special shout out to Bryson at the pool who found my sons new slippers), excellent location near Kapaa town, Wailua River & Lygate Park. Pros Food & Beverage - loved the breakfast with buffet access & also being able to order off the menu. Tiki bar below the pool was perfect for casual dining with healthy (& Gluttonous) options. Property- liked the layout & open air architecture. Pool & Hot tub were very kid friendly. Fire pit was nice in the evening & games on grass good for children. Room - lay out clean & functional Gym - great for business hotel Reserved Diamond Member Parking Cons This area of Kauai is very wet, the wind is usually onshore & the hotel is open air. The rooms can be musty from moisture- definitely have to air out whenever possible. Everyone hates resort fees, but at least you get something for your $ here (parking, drinks, etc).

    Great Stay! Will be Back!

    Reviewed by BILLJ_GA(Atlanta, Georgia) on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We really enjoyed our 5 nights at this property. We liked all the staff here, and would definitely stay here again. If you have ever stayed at a Hilton Garden Inn, then this is what you should expect, but better. You are not staying at a 5 star resort with all the amenities that come with a large resort. It is also located in a somewhat central location which made it nice for all the sightseeing there is to do on the island. Our room was quite nice and had everything we needed. For dinner, the food was fine, but would recommend going someplace like Lava Lava Beach Club, or Sam's Ocean View for a great meal and view. The breakfast buffet is well appointed and I recommend it. One funny thing about one of the reviews I read was about the roosters on the property, there are roosters EVERYWHERE on Kauai. Unless you are out in the ocean, you will see chickens/roosters. For me, they just added to the charm of the island even though some locals despise them. If you are looking to party day and night, this is not your place as it is a place(go to Honolulu) better suited for relaxing as I think the entire island is. When going back to Hawaii, I will be sure to return to Kauai and this hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Room

    Reviewed by lampitocroseann() on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Clean rooms and friendly staff at housekeeping...nice view from the pool to the ocean....the good thing about the location is that near Lydgate Park where in most kids favorite and the ocean park for all persons...

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3