The Garland

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3622 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great hotel near Universal Studios!

    Reviewed by Jamese2013(Seattle, Washington) on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Garland is a wonderful place to stay for families wanting to visit Universal Studios. The room was large with a nice bathroom and comfortable beds. They have a great restaurant right next to the hotel. Very nice dinner menu and the breakfast was delicious! Both the breakfast buffet and menu items were outstanding. Two other nice benefits of this hotel are the pool and the free shuttle to Universal Studios. My daughter and many other children staying at the hotel loved the pool! The shuttle was great! Very prompt for pick up times to and from Universal Studios. I believe they left the hotel every hour and you were able to return to the hotel late into the evening. So we had plenty of time to experience most all of the events at the Studios. A great hotel for a family adventure!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Return trip to The Garland (last visit 17 years ago) What a Change!

    Reviewed by tkmyadvice2(Sacramento, CA) on Apr 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at the Garland as we had a couple of days passes to Universal Studios. Last time we came, we brought our then 10 year old son (now 27) and the place was under the weather, so to speak. This time, it has gone from being "The Beverly Garland Hotel" to just "The Garland". Beautifully renovated, decoratively stunning, and quite comfortable. We snagged a deal on Groupon (now expired) a few months ago for a Deluxe King Room for $165/night for 2 nights for a total of $330, plus tax of 71.78 = $401.78, minus a groupon discount code of $33.00 for a total of $368.78 ($184.39 per night total). Paying for parking at the hotel was $25.00/day with a $2.50 tax on the parking ($27.50) = $55.00 added to hotel bill our entire 2 day stay was $423.78 - So really $211.89 a night out the door. They included a bottle of wine in this deal, which are always in the room for purchase, but you can have one and there is no charge. This area of town is high in taxes. We shopped around pretty much, but what we were interested in was proximity to Universal Studios, and transporation to/from there. Mind you, the "Deluxe" King room is their basic King bed room. I'm unsure what the label of "Deluxe" is. The room is not overly sized and is what you would expect in a standard room. A very small balcony, and our room's balcony faced the parking lot. If you want the "Deluxe pool-view king" you'll pay extra. But again, these are "standard" rooms. The next step up is called "Premium". We were fine in our standard room, since we were gone most of the time. The TV was great, lots of channels, which we enjoyed after our long day and plopping into bed and channel surfing. I should mention, there is a small refrigerator in the room, so bring your food! Something important travelers should know - If you're planning your arrival on the same day you plan to take their "Trolley" shuttle to the park, you need to arrive before 12:30pm. The trolley takes a break between the hours of 12:30pm and 3:00pm. If you arrive too late, then you'll need to make other arrangements for transporation to the park, unless you wait until 3pm, but the park closes at 6pm on weekdays. We did not know this. Arrived at 12:15, and during check-in, realized after looking at the schedule, we had no time to get our stuff into the room. I got us a seat on the trolley while my husband parked the car and we were off! We did not have any meals at the front yard; we had packed our own food for breakfast - and took snacks to the park. However, of note, the front yard has two daily happy hours, one of which they call a "reverse" happy hour, that begins at 10pm. We did enjoy getting into the hot tub at the end of our day. There are two near the pool - good sized ones, and one just for adults! Last - the only problem we had was at check out, we asked if our parking card would still work until noon so we could get out of the parking lot (as we planned to walk over to see the Brady Bunch house a few blocks away (eh-hem... don't bother); and we were told yes! No problem! But at 11:50am, we pulled our car to the gate, stuck our card in, and were told we would have to pay $7.50. I had to exit the car, run to the registration desk, explain our predicament, and was handed a one-time exit ticket. Run back to the gate and get us out of there.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Lovely for Universal...

    Reviewed by Alexandra_castle(Maidstone, United Kingdom) on Apr 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I booked this and paid the pretty hefty night rate for our 3 night stay here based on the great reviews, the shuttle to Universal and it being one of the very few places it seems in the US geared to having kids accommodated in separate beds to each other. As parents to teens the bunk arrangement for them slightly off the main room and with a spacious double as bottom bunk and single top was great as was room size. Really comfy, nice TVs and sofa area and separate telly for kids section. The only reason I mark it down one is prices of meals and drinks are really disproportionately pricey as the chicken fillet I had from room service was burnt but still 17 dollars. Also the reception staff varied considerably from really friendly and helpful to suggesting we would need to pay 7 dollars to park our hire car near our room just to load up on departure! A kindly valet tipping us off to ask for an exit pass at the desk and change of staff and low and behold no charge to park up. I think it would be really good if they could make more use of the trolley they gave to offer perhaps a run to Walk if Fame or something once a day given the Metro is really not considered safe locally. Overall though a really safe comfortable bet, just ensure you have deep pockets!

    Love the Pool/ Hate the Loud Traffic Noise

    Reviewed by InesK628(Iowa City, Iowa) on Apr 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I chose this place because it looked like an oasis in a concrete jungle which is what it felt like at the pool which was awesome! Buuuut...when I went to my room I discovered that my balcony faced the parking lot and the immediately adjacent highway which was so loud that I couldn’t enjoy reading on the balcony and woke up several times at night to the sound of engins accelerating rapidly at the highway merge/entrance. I wish I would have had a room in a better building. I really hoped for the price point hat I would have had a more serene experience. The staff were all very welcoming and friendly which was a plus!

    Perfect

    Reviewed by Kickinkayy() on Apr 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Garland hotel for four nights and had a fantastic time, all the staff was very friendly and professional. The location is perfect for universal studios and Hollywood Boulevard. Our room was very comfortable with plenty of storage. I was little concerned about reviews regarding the noise from the freeway, the only time we really noticed it was in the morning and it was no real issue. Food at the restaurant was really good for breakfast and for room service, would definitely return to this hotel for future trips. Thank you for a great stay.

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