Hyatt Ziva Los Cabos

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8073 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Still amazing.

    Reviewed by jordanlewis11(Victoria, Canada) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came back after 6 years with 3 other couples this time and stayed in the swim up rooms in the adult section. The hotel still exceeded all of our expectations and made this an exceptional vacation. Food and service were outstanding in all departments including all of the ala carte restaurants. Non stop drink service, which we all felt we used to it’s fullest was perfect for the days around the pools. A great resort and we will all be back. Thanks to all the staff and Hugo for your never ending service.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Beautiful Resort, Great Beach, & 15 Minutes from Airport

    Reviewed by irene b(greenwood village co) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I've been to Cabo many times and have stayed at various all-inclusive and non-inclusive properties (RIU, Hacienda, La Estancia, Westin & Palmilla). This was my first time staying in San Jose. I like this beach so much better than any of the other beaches I've stayed at (including Medano). It was wide, soft, flat, and went on for miles (we never reached the end in either direction). Perfect for walking and running. For me, the beach is the most important part of a great vacation. Having said that, I did not swim in the ocean (too cold and rough for my taste), but others--including children--were in the water. And if you're looking for jet skiing, parasailing and other water sports, you may want to stick to Medano, because this beach does not offer those activities (it does offer horseback riding). The pools at the resort were very nice, and the food was delicious. There was never a wait at any of the restaurants for any meals. My favorite dinner was the hibachi table at the Asian restaurant (which is the only one that requires reservations). I would choose Hyatt Ziva again if traveling to the area.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Family Birthday trip

    Reviewed by ZipsnBucks(Orrville Ohio) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    During our trip we mostly positives with only a few negatives. First the positives - * Food we found to be very good. The tacos being served by Maria in the adult only section were excellent. The Asian, French and the Grill (La Hacienda) were all very good during our stay. The buffet for breakfast was excellent each day. Coco Loco (pool snack bar) served good tacos each time we visited. Overall the food was very good for an AI restaurant. * The pool - they were cleaned each morning and the only the large main pool was cold. * The grounds were all kept in excellent condition * The bars - The bars we didn’t have any issue with as they tried to be accommodating to our requests. * Check in / Check out was quick and efficient Negatives - * While we visited there were three large groups that were there back to back. While their meetings were in session the resort was pretty open but when the resort closed off areas for them during dinner and afterwards it became a little annoying. * Housekeeping - for us this was an issue all week. We were in the swim up room in the Adult section and our room was only made up before 4:00 once during our stay. Our last two days the refrigerator was not replenished and no new towels were given. Other rooms received extra service so for us we were left out. Overall we would like to thank Rodrigo and Aurillio by the pool, Maria (for her tacos), Lorena (Martini Bar) and some others that I didn’t catch their names.

    Wonderful Resort and Friendly Staff

    Reviewed by nataliekY8371BA() on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed at a lot of all inclusive resorts in the past but my husband and I both agree that this was/is the friendliest staff we have ever had, across the board. From the wait staff in the buffet areas to the staff around the pool! We felt very welcomed and attended to. Margarita in the buffet area was a sweetheart! We also got some time to escape to the spa where we enjoyed a fantastic couples massage from Angie and Lety! Wonderful place to stay- clean, modern, and breathtaking views!

    Nice place

    Reviewed by Randy H() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Didn't have enough time to eat in every restaurant but the steak house was very nice. Outside right beside the ocean. The staff is very friendly and always ready to help. The only complaint I have is the big pool was not heated and was so cold nobody swam in it. This forced everyone in the heated infinity pool which at times was kind of crowded. I would stay here again?