Excellence Oyster Bay

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1912 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Good but bad experience

    Reviewed by Harveysingh123() on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My wife and I stayed here for 7 nights and everything was absolutely amazing from the food to the room to the service etc however we had a bad experience when checking out from the resort. The hotel staff tried to charge us for a couples dinner on the beach which we were unable to do due to the poor weather one of the evenings.. anyway, I told the lady that we cancelled this due to the weather and they asked us if we wanted to reschedule (the same evening after it rained) but we said no because we were unsure of the weather and to top it off the initial dinner was laid out with my wife’s name spelt incorrectly! We didn’t complain because we were very satisfied with everything else at the resort. After disputing for almost half an hour another lady came and deducted the $215 bill for the dinner off our final check out bill and while this was all happening they were aware that my transfer was waiting outside all this time. (Sometimes they try everything they can to charge you for everything possible and make you look stupid) Apart from that. The resort was amazing and the bar staff were very respectful and made us feel at home. I would have given a 5 star review but due to the incident on the last day while checking out it has caused me to leave just a 3 star review.

    excellent service

    Reviewed by jan4629pewter() on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Garel is a star! He stocks our fridge up daily with light coke and light red stripe. Goes out of his way for us. Always pleasant!!! Cheers bro ????Really friendly guy. Nothing too much trouble.Having a great holiday.

    Amazing!!! Don’t Miss out!

    Reviewed by Sally H() on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wow is all we can say! Best resort service we have ever had. They really do have amazing staff, they treat you like friends and go out of their way for whatever you need. If you get so luck as to get Mathew (browski) he will take care of you! We had so much fun ! Pool bar and beach were both so much fun. Honestly our 4 nights was not enough and I don’t say that about most vacations.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Good Resort

    Reviewed by ldeweese2019() on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I have no critical comments on the Excellence Oyster Bay resort. I gave Them an overall "good" rating because the experience was good, not great, but good. No problems, no services were lacking. Everything was good.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Excellence Oyster Bay

    Reviewed by lisa99311() on Aug 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Absolutely Amazing and Fabulous experience at the Excellence Oyster Bay! Most likely the best Excellence Resort by far! Do not read any negative reviews because you will be sure to miss out on this gem of a resort!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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